Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 142 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the greeting (c) the subject line (d) the sign-off
2. 2.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) every hour (d) after ten minutes
3. 3.Which of these is a good email habit? (a) no subject line (b) signing with your name (c) ALL CAPITAL LETTERS (d) one huge paragraph
4. 4.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) be left blank (d) say hello
5. 5.🔍 Which is the odd one out? (a) short paragraphs (b) a polite greeting (c) checking spelling (d) a silly email ID
6. 6.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
7. 7.📧 Which part of an email is this? Regards, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
8. 8.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the main message (d) the subject line
9. 9.🔍 Which is the odd one out? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) a sensible email ID
10. 10.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
11. 11.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
12. 12.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) a funny nickname (d) one based on your name
13. 13.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
14. 14.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
15. 15.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) add ten emojis (d) nothing
16. 16.🔍 Which is the odd one out? (a) short paragraphs (b) naming the attachment (c) ALL CAPITAL LETTERS (d) a polite greeting
17. 17.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
18. 18.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
19. 19.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
20. 20.Which of these is a good email habit? (a) text-message spelling (b) a sensible email ID (c) one huge paragraph (d) a silly email ID
21. 21.🔍 Which is the odd one out? (a) naming the attachment (b) checking spelling (c) a polite greeting (d) emojis to a principal
22. 22.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) in all capitals (d) like a text to a friend
23. 23.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
24. 24.🔍 Which is the odd one out? (a) forgetting the file (b) no name at the end (c) ALL CAPITAL LETTERS (d) naming the attachment
25. 25.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
26. 26.Which of these is a good email habit? (a) no name at the end (b) text-message spelling (c) one huge paragraph (d) replying within a day
27. 27.🔍 Which is the odd one out? (a) text-message spelling (b) short paragraphs (c) naming the attachment (d) a polite greeting
28. 28.🔍 Which is the odd one out? (a) naming the attachment (b) replying within a day (c) signing with your name (d) one huge paragraph
29. 29.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
30. 30.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the main message (c) the greeting (d) the subject line
31. 31.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
32. 32.🔍 Which is the odd one out? (a) forgetting the file (b) signing with your name (c) emojis to a principal (d) a silly email ID
33. 33.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
34. 34.Which of these is a poor email habit? (a) a silly email ID (b) a polite greeting (c) short paragraphs (d) a clear subject line
35. 35.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
36. 36.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
37. 37.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
38. 38.Which of these is a good email habit? (a) one huge paragraph (b) emojis to a principal (c) naming the attachment (d) forgetting the file
39. 39.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
40. 40.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details

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