Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be left blank (d) be a joke
- 2.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 3.Which of these is a good email habit? (a) emojis to a principal (b) no subject line (c) one huge paragraph (d) naming the attachment
- 4.Which of these is a poor email habit? (a) naming the attachment (b) replying within a day (c) a polite greeting (d) forgetting the file
- 5.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
- 6.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
- 7.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
- 8.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) your pet’s nickname (d) one based on your name
- 9.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) only “see” (d) that a file is attached
- 10.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
- 11.Which of these is a poor email habit? (a) a sensible email ID (b) no subject line (c) replying within a day (d) short paragraphs
- 12.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
- 13.🔍 Which is the odd one out? (a) text-message spelling (b) signing with your name (c) a sensible email ID (d) a clear subject line
- 14.🔍 Which is the odd one out? (a) replying within a day (b) a clear subject line (c) checking spelling (d) emojis to a principal
- 15.Which of these is a poor email habit? (a) a clear subject line (b) replying within a day (c) text-message spelling (d) a sensible email ID
- 16.🔍 Which is the odd one out? (a) replying within a day (b) checking spelling (c) a silly email ID (d) a clear subject line
- 17.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
- 18.Which of these is a poor email habit? (a) emojis to a principal (b) a clear subject line (c) naming the attachment (d) replying within a day
- 19.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) after a few working days (d) never
- 20.Which of these is a poor email habit? (a) a silly email ID (b) a clear subject line (c) replying within a day (d) short paragraphs
- 21.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) no name at the end (d) emojis to a principal
- 22.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
- 23.Which of these is a good email habit? (a) one huge paragraph (b) no name at the end (c) text-message spelling (d) a sensible email ID
- 24.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) in all capitals (d) formally and briefly
- 25.🔍 Which is the odd one out? (a) naming the attachment (b) a clear subject line (c) signing with your name (d) ALL CAPITAL LETTERS
- 26.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the sign-off (c) the greeting (d) the main message
- 27.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
- 28.🔍 Which is the odd one out? (a) forgetting the file (b) short paragraphs (c) a silly email ID (d) ALL CAPITAL LETTERS
- 29.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
- 30.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
- 31.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
- 32.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 33.Which of these is a good email habit? (a) forgetting the file (b) text-message spelling (c) a polite greeting (d) ALL CAPITAL LETTERS
- 34.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) nothing (d) read it once more
- 35.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
- 36.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the greeting (d) the main message
- 37.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
- 38.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
- 39.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
- 40.Which of these is a good email habit? (a) a silly email ID (b) signing with your name (c) ALL CAPITAL LETTERS (d) no subject line
Answer key
- sum up the email
- the sign-off
- naming the attachment
- forgetting the file
- the subject line
- the subject line
- a poor email habit
- one based on your name
- that a file is attached
- the subject line
- no subject line
- the subject line
- text-message spelling
- emojis to a principal
- text-message spelling
- a silly email ID
- the greeting
- emojis to a principal
- after a few working days
- a silly email ID
- naming the attachment
- a poor email habit
- a sensible email ID
- formally and briefly
- ALL CAPITAL LETTERS
- the subject line
- why you are writing
- short paragraphs
- a polite thank-you line
- the greeting
- the greeting
- the sign-off
- a polite greeting
- read it once more
- the greeting
- the subject line
- the sign-off
- a good email habit
- the greeting
- signing with your name
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