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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 144 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be left blank (d) be a joke
  2. 2.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  3. 3.Which of these is a good email habit? (a) emojis to a principal (b) no subject line (c) one huge paragraph (d) naming the attachment
  4. 4.Which of these is a poor email habit? (a) naming the attachment (b) replying within a day (c) a polite greeting (d) forgetting the file
  5. 5.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
  6. 6.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
  7. 7.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
  8. 8.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) your pet’s nickname (d) one based on your name
  9. 9.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) only “see” (d) that a file is attached
  10. 10.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
  11. 11.Which of these is a poor email habit? (a) a sensible email ID (b) no subject line (c) replying within a day (d) short paragraphs
  12. 12.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
  13. 13.🔍 Which is the odd one out? (a) text-message spelling (b) signing with your name (c) a sensible email ID (d) a clear subject line
  14. 14.🔍 Which is the odd one out? (a) replying within a day (b) a clear subject line (c) checking spelling (d) emojis to a principal
  15. 15.Which of these is a poor email habit? (a) a clear subject line (b) replying within a day (c) text-message spelling (d) a sensible email ID
  16. 16.🔍 Which is the odd one out? (a) replying within a day (b) checking spelling (c) a silly email ID (d) a clear subject line
  17. 17.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
  18. 18.Which of these is a poor email habit? (a) emojis to a principal (b) a clear subject line (c) naming the attachment (d) replying within a day
  19. 19.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) after a few working days (d) never
  20. 20.Which of these is a poor email habit? (a) a silly email ID (b) a clear subject line (c) replying within a day (d) short paragraphs
  21. 21.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) no name at the end (d) emojis to a principal
  22. 22.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
  23. 23.Which of these is a good email habit? (a) one huge paragraph (b) no name at the end (c) text-message spelling (d) a sensible email ID
  24. 24.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) in all capitals (d) formally and briefly
  25. 25.🔍 Which is the odd one out? (a) naming the attachment (b) a clear subject line (c) signing with your name (d) ALL CAPITAL LETTERS
  26. 26.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the sign-off (c) the greeting (d) the main message
  27. 27.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
  28. 28.🔍 Which is the odd one out? (a) forgetting the file (b) short paragraphs (c) a silly email ID (d) ALL CAPITAL LETTERS
  29. 29.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  30. 30.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
  31. 31.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
  32. 32.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  33. 33.Which of these is a good email habit? (a) forgetting the file (b) text-message spelling (c) a polite greeting (d) ALL CAPITAL LETTERS
  34. 34.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) nothing (d) read it once more
  35. 35.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
  36. 36.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the greeting (d) the main message
  37. 37.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
  38. 38.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
  39. 39.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
  40. 40.Which of these is a good email habit? (a) a silly email ID (b) signing with your name (c) ALL CAPITAL LETTERS (d) no subject line

Answer key

  1. sum up the email
  2. the sign-off
  3. naming the attachment
  4. forgetting the file
  5. the subject line
  6. the subject line
  7. a poor email habit
  8. one based on your name
  9. that a file is attached
  10. the subject line
  11. no subject line
  12. the subject line
  13. text-message spelling
  14. emojis to a principal
  15. text-message spelling
  16. a silly email ID
  17. the greeting
  18. emojis to a principal
  19. after a few working days
  20. a silly email ID
  21. naming the attachment
  22. a poor email habit
  23. a sensible email ID
  24. formally and briefly
  25. ALL CAPITAL LETTERS
  26. the subject line
  27. why you are writing
  28. short paragraphs
  29. a polite thank-you line
  30. the greeting
  31. the greeting
  32. the sign-off
  33. a polite greeting
  34. read it once more
  35. the greeting
  36. the subject line
  37. the sign-off
  38. a good email habit
  39. the greeting
  40. signing with your name

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