Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.Which of these is a poor email habit? (a) a polite greeting (b) naming the attachment (c) replying within a day (d) text-message spelling
- 2.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
- 3.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
- 4.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
- 5.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
- 6.🔍 Which is the odd one out? (a) no name at the end (b) a sensible email ID (c) forgetting the file (d) ALL CAPITAL LETTERS
- 7.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) no subject line (d) replying within a day
- 8.📧 Which part of an email is this? Regards, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
- 9.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
- 10.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) that a file is attached (d) nothing about it
- 11.🔍 Which is the odd one out? (a) no name at the end (b) a sensible email ID (c) a clear subject line (d) checking spelling
- 12.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
- 13.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
- 14.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) short paragraphs (d) a silly email ID
- 15.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the greeting (c) the sign-off (d) the main message
- 16.🔍 Which is the odd one out? (a) naming the attachment (b) replying within a day (c) ALL CAPITAL LETTERS (d) checking spelling
- 17.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) be left blank (d) say hello
- 18.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
- 19.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
- 20.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
- 21.🔍 Which is the odd one out? (a) checking spelling (b) no subject line (c) naming the attachment (d) a sensible email ID
- 22.🔍 Which is the odd one out? (a) forgetting the file (b) replying within a day (c) signing with your name (d) a sensible email ID
- 23.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) nothing (d) delete the subject
- 24.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
- 25.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
- 26.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
- 27.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) one based on your name (d) your pet’s nickname
- 28.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
- 29.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
- 30.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
- 31.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
- 32.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
- 33.🔍 Which is the odd one out? (a) text-message spelling (b) a clear subject line (c) checking spelling (d) signing with your name
- 34.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
- 35.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
- 36.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
- 37.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) in all capitals (c) with many emojis (d) like a text to a friend
- 38.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
- 39.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
- 40.🔍 Which is the odd one out? (a) emojis to a principal (b) checking spelling (c) text-message spelling (d) one huge paragraph
Answer key
- text-message spelling
- the greeting
- a polite thank-you line
- a polite thank-you line
- the main message
- a sensible email ID
- no subject line
- the sign-off
- why you are writing
- that a file is attached
- no name at the end
- the greeting
- the details
- short paragraphs
- the subject line
- ALL CAPITAL LETTERS
- sum up the email
- the main message
- the sign-off
- a good email habit
- no subject line
- forgetting the file
- read it once more
- a polite thank-you line
- the greeting
- the greeting
- one based on your name
- a poor email habit
- a good email habit
- a poor email habit
- why you are writing
- a good email habit
- text-message spelling
- a poor email habit
- a good email habit
- the greeting
- formally and briefly
- the greeting
- the subject line
- checking spelling
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