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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 145 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.Which of these is a poor email habit? (a) a polite greeting (b) naming the attachment (c) replying within a day (d) text-message spelling
  2. 2.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
  3. 3.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
  4. 4.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
  5. 5.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  6. 6.🔍 Which is the odd one out? (a) no name at the end (b) a sensible email ID (c) forgetting the file (d) ALL CAPITAL LETTERS
  7. 7.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) no subject line (d) replying within a day
  8. 8.📧 Which part of an email is this? Regards, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
  9. 9.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
  10. 10.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) that a file is attached (d) nothing about it
  11. 11.🔍 Which is the odd one out? (a) no name at the end (b) a sensible email ID (c) a clear subject line (d) checking spelling
  12. 12.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
  13. 13.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
  14. 14.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) short paragraphs (d) a silly email ID
  15. 15.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the greeting (c) the sign-off (d) the main message
  16. 16.🔍 Which is the odd one out? (a) naming the attachment (b) replying within a day (c) ALL CAPITAL LETTERS (d) checking spelling
  17. 17.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) be left blank (d) say hello
  18. 18.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
  19. 19.📧 Which part of an email is this? With thanks, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
  20. 20.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
  21. 21.🔍 Which is the odd one out? (a) checking spelling (b) no subject line (c) naming the attachment (d) a sensible email ID
  22. 22.🔍 Which is the odd one out? (a) forgetting the file (b) replying within a day (c) signing with your name (d) a sensible email ID
  23. 23.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) nothing (d) delete the subject
  24. 24.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  25. 25.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
  26. 26.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
  27. 27.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) one based on your name (d) your pet’s nickname
  28. 28.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
  29. 29.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
  30. 30.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
  31. 31.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
  32. 32.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
  33. 33.🔍 Which is the odd one out? (a) text-message spelling (b) a clear subject line (c) checking spelling (d) signing with your name
  34. 34.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
  35. 35.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
  36. 36.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
  37. 37.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) in all capitals (c) with many emojis (d) like a text to a friend
  38. 38.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
  39. 39.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
  40. 40.🔍 Which is the odd one out? (a) emojis to a principal (b) checking spelling (c) text-message spelling (d) one huge paragraph

Answer key

  1. text-message spelling
  2. the greeting
  3. a polite thank-you line
  4. a polite thank-you line
  5. the main message
  6. a sensible email ID
  7. no subject line
  8. the sign-off
  9. why you are writing
  10. that a file is attached
  11. no name at the end
  12. the greeting
  13. the details
  14. short paragraphs
  15. the subject line
  16. ALL CAPITAL LETTERS
  17. sum up the email
  18. the main message
  19. the sign-off
  20. a good email habit
  21. no subject line
  22. forgetting the file
  23. read it once more
  24. a polite thank-you line
  25. the greeting
  26. the greeting
  27. one based on your name
  28. a poor email habit
  29. a good email habit
  30. a poor email habit
  31. why you are writing
  32. a good email habit
  33. text-message spelling
  34. a poor email habit
  35. a good email habit
  36. the greeting
  37. formally and briefly
  38. the greeting
  39. the subject line
  40. checking spelling

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