Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 146 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) be a joke (d) say hello
2. 2.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
3. 3.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
4. 4.Which of these is a poor email habit? (a) replying within a day (b) checking spelling (c) a clear subject line (d) emojis to a principal
5. 5.Which of these is a poor email habit? (a) checking spelling (b) a polite greeting (c) ALL CAPITAL LETTERS (d) a clear subject line
6. 6.🔍 Which is the odd one out? (a) one huge paragraph (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) naming the attachment
7. 7.🔍 Which is the odd one out? (a) signing with your name (b) no name at the end (c) ALL CAPITAL LETTERS (d) text-message spelling
8. 8.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
9. 9.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the main message (c) the sign-off (d) the greeting
10. 10.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
11. 11.🔍 Which is the odd one out? (a) a sensible email ID (b) short paragraphs (c) a clear subject line (d) text-message spelling
12. 12.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
13. 13.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
14. 14.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
15. 15.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
16. 16.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
17. 17.Which of these is a poor email habit? (a) text-message spelling (b) a polite greeting (c) a clear subject line (d) checking spelling
18. 18.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
19. 19.Which of these is a poor email habit? (a) short paragraphs (b) replying within a day (c) forgetting the file (d) a clear subject line
20. 20.Which of these is a good email habit? (a) text-message spelling (b) no name at the end (c) emojis to a principal (d) short paragraphs
21. 21.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) add ten emojis (d) read it once more
22. 22.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
23. 23.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after a few working days (d) after ten minutes
24. 24.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
25. 25.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
26. 26.🔍 Which is the odd one out? (a) short paragraphs (b) emojis to a principal (c) a sensible email ID (d) naming the attachment
27. 27.Which of these is a good email habit? (a) a clear subject line (b) emojis to a principal (c) no subject line (d) text-message spelling
28. 28.Which of these is a good email habit? (a) checking spelling (b) forgetting the file (c) no name at the end (d) a silly email ID
29. 29.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
30. 30.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
31. 31.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
32. 32.🔍 Which is the odd one out? (a) a sensible email ID (b) short paragraphs (c) ALL CAPITAL LETTERS (d) checking spelling
33. 33.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
34. 34.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) replying within a day (c) no name at the end (d) text-message spelling
35. 35.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
36. 36.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
37. 37.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
38. 38.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
39. 39.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
40. 40.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the subject line (d) the main message

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