Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 147 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
2. 2.🔍 Which is the odd one out? (a) a clear subject line (b) text-message spelling (c) checking spelling (d) signing with your name
3. 3.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
4. 4.📧 Which part of an email is this? With thanks, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
5. 5.Which of these is a poor email habit? (a) no subject line (b) a clear subject line (c) naming the attachment (d) short paragraphs
6. 6.Which of these is a poor email habit? (a) no name at the end (b) replying within a day (c) short paragraphs (d) a sensible email ID
7. 7.Which of these is a good email habit? (a) a silly email ID (b) checking spelling (c) ALL CAPITAL LETTERS (d) forgetting the file
8. 8.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
9. 9.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
10. 10.Which of these is a good email habit? (a) one huge paragraph (b) no name at the end (c) short paragraphs (d) ALL CAPITAL LETTERS
11. 11.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
12. 12.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
13. 13.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
14. 14.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) every hour (d) after ten minutes
15. 15.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
16. 16.🔍 Which is the odd one out? (a) no name at the end (b) no subject line (c) replying within a day (d) a silly email ID
17. 17.🔍 Which is the odd one out? (a) checking spelling (b) a polite greeting (c) naming the attachment (d) no subject line
18. 18.🔍 Which is the odd one out? (a) text-message spelling (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) signing with your name
19. 19.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
20. 20.🔍 Which is the odd one out? (a) a silly email ID (b) a sensible email ID (c) one huge paragraph (d) text-message spelling
21. 21.Which of these is a good email habit? (a) signing with your name (b) ALL CAPITAL LETTERS (c) no name at the end (d) no subject line
22. 22.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the subject line (c) the sign-off (d) the greeting
23. 23.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
24. 24.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
25. 25.Which of these is a good email habit? (a) emojis to a principal (b) replying within a day (c) no name at the end (d) no subject line
26. 26.🔍 Which is the odd one out? (a) emojis to a principal (b) a silly email ID (c) a polite greeting (d) no name at the end
27. 27.Which of these is a poor email habit? (a) forgetting the file (b) replying within a day (c) naming the attachment (d) a clear subject line
28. 28.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
29. 29.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
30. 30.🔍 Which is the odd one out? (a) short paragraphs (b) emojis to a principal (c) naming the attachment (d) a clear subject line
31. 31.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) formally and briefly (d) with many emojis
32. 32.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
33. 33.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the greeting (c) the sign-off (d) the main message
34. 34.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
35. 35.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) your pet’s nickname (d) a funny nickname
36. 36.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
37. 37.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
38. 38.Which of these is a poor email habit? (a) one huge paragraph (b) a polite greeting (c) replying within a day (d) short paragraphs
39. 39.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
40. 40.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name

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