Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 148 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
2. 2.Which of these is a poor email habit? (a) a sensible email ID (b) a polite greeting (c) naming the attachment (d) a silly email ID
3. 3.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
4. 4.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
5. 5.🔍 Which is the odd one out? (a) short paragraphs (b) no name at the end (c) a clear subject line (d) checking spelling
6. 6.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
7. 7.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
8. 8.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
9. 9.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
10. 10.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
11. 11.🔍 Which is the odd one out? (a) signing with your name (b) forgetting the file (c) ALL CAPITAL LETTERS (d) no subject line
12. 12.Which of these is a good email habit? (a) signing with your name (b) a silly email ID (c) emojis to a principal (d) text-message spelling
13. 13.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the subject line (d) the main message
14. 14.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) formally and briefly (d) with many emojis
15. 15.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
16. 16.📧 Which part of an email is this? Regards, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
17. 17.Which of these is a poor email habit? (a) naming the attachment (b) a polite greeting (c) one huge paragraph (d) a clear subject line
18. 18.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the subject line (d) the main message
19. 19.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) a funny nickname (d) your pet’s nickname
20. 20.Which of these is a good email habit? (a) a sensible email ID (b) emojis to a principal (c) no name at the end (d) no subject line
21. 21.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
22. 22.🔍 Which is the odd one out? (a) a clear subject line (b) emojis to a principal (c) naming the attachment (d) replying within a day
23. 23.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
24. 24.🔍 Which is the odd one out? (a) a clear subject line (b) ALL CAPITAL LETTERS (c) short paragraphs (d) a polite greeting
25. 25.🔍 Which is the odd one out? (a) short paragraphs (b) a silly email ID (c) a sensible email ID (d) a clear subject line
26. 26.📧 Which part of an email is this? With thanks, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
27. 27.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the greeting (c) the subject line (d) the sign-off
28. 28.Which of these is a poor email habit? (a) naming the attachment (b) checking spelling (c) replying within a day (d) no name at the end
29. 29.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
30. 30.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) only “see” (d) your password
31. 31.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
32. 32.📧 What should the subject line do? (a) be left blank (b) be a joke (c) sum up the email (d) say hello
33. 33.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) read it once more (d) nothing
34. 34.Which of these is a poor email habit? (a) replying within a day (b) no subject line (c) a polite greeting (d) checking spelling
35. 35.🔍 Which is the odd one out? (a) replying within a day (b) a silly email ID (c) ALL CAPITAL LETTERS (d) no subject line
36. 36.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
37. 37.🔍 Which is the odd one out? (a) no name at the end (b) short paragraphs (c) no subject line (d) ALL CAPITAL LETTERS
38. 38.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
39. 39.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
40. 40.Which of these is a good email habit? (a) forgetting the file (b) a polite greeting (c) no subject line (d) text-message spelling

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