Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 16 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the subject line (d) the greeting
2. 2.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
3. 3.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the greeting (c) the subject line (d) the main message
4. 4.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
5. 5.🔍 Which is the odd one out? (a) a clear subject line (b) emojis to a principal (c) no subject line (d) ALL CAPITAL LETTERS
6. 6.Which of these is a poor email habit? (a) a polite greeting (b) replying within a day (c) signing with your name (d) one huge paragraph
7. 7.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the main message (d) the subject line
8. 8.Which of these is a good email habit? (a) no subject line (b) text-message spelling (c) signing with your name (d) forgetting the file
9. 9.Which of these is a good email habit? (a) no name at the end (b) no subject line (c) a sensible email ID (d) emojis to a principal
10. 10.Which of these is a poor email habit? (a) naming the attachment (b) emojis to a principal (c) a polite greeting (d) replying within a day
11. 11.📧 What should the subject line do? (a) say hello (b) be a joke (c) be left blank (d) sum up the email
12. 12.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
13. 13.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
14. 14.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after a few working days (d) after ten minutes
15. 15.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
16. 16.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
17. 17.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
18. 18.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) your password (d) only “see”
19. 19.🔍 Which is the odd one out? (a) a clear subject line (b) short paragraphs (c) naming the attachment (d) a silly email ID
20. 20.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
21. 21.🔍 Which is the odd one out? (a) a sensible email ID (b) text-message spelling (c) ALL CAPITAL LETTERS (d) emojis to a principal
22. 22.🔍 Which is the odd one out? (a) no subject line (b) replying within a day (c) a silly email ID (d) one huge paragraph
23. 23.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
24. 24.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
25. 25.📧 Which part of an email is this? Regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
26. 26.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
27. 27.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
28. 28.Which of these is a good email habit? (a) text-message spelling (b) a silly email ID (c) a polite greeting (d) emojis to a principal
29. 29.Which of these is a good email habit? (a) no subject line (b) a clear subject line (c) text-message spelling (d) emojis to a principal
30. 30.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
31. 31.🔍 Which is the odd one out? (a) replying within a day (b) a clear subject line (c) ALL CAPITAL LETTERS (d) short paragraphs
32. 32.🔍 Which is the odd one out? (a) replying within a day (b) a clear subject line (c) naming the attachment (d) no subject line
33. 33.🔍 Which is the odd one out? (a) one huge paragraph (b) text-message spelling (c) forgetting the file (d) short paragraphs
34. 34.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
35. 35.Which of these is a good email habit? (a) no subject line (b) forgetting the file (c) no name at the end (d) naming the attachment
36. 36.🔍 Which is the odd one out? (a) a polite greeting (b) a silly email ID (c) one huge paragraph (d) ALL CAPITAL LETTERS
37. 37.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the sign-off (c) the subject line (d) the greeting
38. 38.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) nothing (d) add ten emojis
39. 39.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) with many emojis (d) formally and briefly
40. 40.📧 Which email ID is best for applications? (a) a funny nickname (b) your pet’s nickname (c) one based on your name (d) a gaming handle

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