Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 151 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
2. 2.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
3. 3.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
4. 4.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
5. 5.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
6. 6.Which of these is a good email habit? (a) one huge paragraph (b) no name at the end (c) no subject line (d) a clear subject line
7. 7.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
8. 8.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
9. 9.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
10. 10.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) every hour (d) never
11. 11.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
12. 12.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
13. 13.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
14. 14.Which of these is a good email habit? (a) text-message spelling (b) no subject line (c) no name at the end (d) short paragraphs
15. 15.Which of these is a poor email habit? (a) short paragraphs (b) a sensible email ID (c) naming the attachment (d) no name at the end
16. 16.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
17. 17.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
18. 18.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
19. 19.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
20. 20.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
21. 21.🔍 Which is the odd one out? (a) no subject line (b) replying within a day (c) a sensible email ID (d) naming the attachment
22. 22.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) no name at the end (d) a sensible email ID
23. 23.🔍 Which is the odd one out? (a) a silly email ID (b) naming the attachment (c) checking spelling (d) short paragraphs
24. 24.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
25. 25.Which of these is a good email habit? (a) checking spelling (b) a silly email ID (c) no name at the end (d) emojis to a principal
26. 26.Which of these is a poor email habit? (a) text-message spelling (b) naming the attachment (c) a clear subject line (d) signing with your name
27. 27.🔍 Which is the odd one out? (a) emojis to a principal (b) a polite greeting (c) a sensible email ID (d) naming the attachment
28. 28.Which of these is a poor email habit? (a) a clear subject line (b) signing with your name (c) one huge paragraph (d) a sensible email ID
29. 29.Which of these is a poor email habit? (a) short paragraphs (b) checking spelling (c) ALL CAPITAL LETTERS (d) replying within a day
30. 30.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
31. 31.🔍 Which is the odd one out? (a) short paragraphs (b) signing with your name (c) no name at the end (d) checking spelling
32. 32.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
33. 33.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
34. 34.📧 Which part of an email is this? With thanks, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
35. 35.🔍 Which is the odd one out? (a) signing with your name (b) ALL CAPITAL LETTERS (c) text-message spelling (d) forgetting the file
36. 36.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
37. 37.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
38. 38.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
39. 39.Which of these is a poor email habit? (a) replying within a day (b) signing with your name (c) forgetting the file (d) checking spelling
40. 40.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) be a joke (d) say hello

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