Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 152 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) a silly email ID (b) forgetting the file (c) no subject line (d) a sensible email ID
2. 2.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
3. 3.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
4. 4.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
5. 5.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
6. 6.Which of these is a poor email habit? (a) emojis to a principal (b) naming the attachment (c) checking spelling (d) short paragraphs
7. 7.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
8. 8.🔍 Which is the odd one out? (a) naming the attachment (b) forgetting the file (c) no subject line (d) a silly email ID
9. 9.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
10. 10.Which of these is a poor email habit? (a) short paragraphs (b) signing with your name (c) naming the attachment (d) no name at the end
11. 11.🔍 Which is the odd one out? (a) text-message spelling (b) replying within a day (c) a clear subject line (d) a polite greeting
12. 12.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
13. 13.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
14. 14.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
15. 15.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
16. 16.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
17. 17.📧 What should the subject line do? (a) be left blank (b) say hello (c) be a joke (d) sum up the email
18. 18.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) your password (d) that a file is attached
19. 19.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
20. 20.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
21. 21.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
22. 22.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
23. 23.📧 Which part of an email is this? With thanks, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
24. 24.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
25. 25.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
26. 26.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
27. 27.🔍 Which is the odd one out? (a) a polite greeting (b) a clear subject line (c) checking spelling (d) forgetting the file
28. 28.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) nothing (d) read it once more
29. 29.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
30. 30.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
31. 31.🔍 Which is the odd one out? (a) one huge paragraph (b) a clear subject line (c) a silly email ID (d) emojis to a principal
32. 32.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
33. 33.🔍 Which is the odd one out? (a) a silly email ID (b) no name at the end (c) replying within a day (d) ALL CAPITAL LETTERS
34. 34.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
35. 35.Which of these is a good email habit? (a) no subject line (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) a polite greeting
36. 36.Which of these is a good email habit? (a) a sensible email ID (b) no subject line (c) no name at the end (d) a silly email ID
37. 37.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
38. 38.Which of these is a poor email habit? (a) a sensible email ID (b) no subject line (c) short paragraphs (d) a clear subject line
39. 39.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) with many emojis (d) in all capitals
40. 40.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details

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