Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 153 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) short paragraphs (b) ALL CAPITAL LETTERS (c) no subject line (d) one huge paragraph
2. 2.🔍 Which is the odd one out? (a) forgetting the file (b) a sensible email ID (c) no subject line (d) one huge paragraph
3. 3.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
4. 4.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the greeting (d) the subject line
5. 5.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
6. 6.🔍 Which is the odd one out? (a) short paragraphs (b) signing with your name (c) a polite greeting (d) forgetting the file
7. 7.Which of these is a poor email habit? (a) checking spelling (b) replying within a day (c) no subject line (d) a polite greeting
8. 8.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
9. 9.🔍 Which is the odd one out? (a) no subject line (b) signing with your name (c) a polite greeting (d) replying within a day
10. 10.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) signing with your name (c) naming the attachment (d) a clear subject line
11. 11.🔍 Which is the odd one out? (a) text-message spelling (b) replying within a day (c) no name at the end (d) emojis to a principal
12. 12.Which of these is a good email habit? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) no name at the end
13. 13.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) in all capitals (d) like a text to a friend
14. 14.Which of these is a good email habit? (a) no name at the end (b) no subject line (c) short paragraphs (d) a silly email ID
15. 15.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
16. 16.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
17. 17.Which of these is a poor email habit? (a) one huge paragraph (b) replying within a day (c) a polite greeting (d) naming the attachment
18. 18.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
19. 19.🔍 Which is the odd one out? (a) replying within a day (b) a polite greeting (c) emojis to a principal (d) short paragraphs
20. 20.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
21. 21.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
22. 22.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
23. 23.Which of these is a poor email habit? (a) short paragraphs (b) no name at the end (c) checking spelling (d) a clear subject line
24. 24.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
25. 25.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) nothing about it (d) your password
26. 26.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
27. 27.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
28. 28.🔍 Which is the odd one out? (a) a polite greeting (b) a clear subject line (c) no name at the end (d) short paragraphs
29. 29.Which of these is a poor email habit? (a) forgetting the file (b) a polite greeting (c) signing with your name (d) a clear subject line
30. 30.🔍 Which is the odd one out? (a) a silly email ID (b) a sensible email ID (c) short paragraphs (d) a clear subject line
31. 31.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
32. 32.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
33. 33.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
34. 34.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
35. 35.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
36. 36.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the sign-off (d) the subject line
37. 37.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the sign-off (d) the main message
38. 38.🔍 Which is the odd one out? (a) a silly email ID (b) a clear subject line (c) no name at the end (d) text-message spelling
39. 39.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
40. 40.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the greeting (c) the sign-off (d) the main message

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