Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 154 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) signing with your name (b) one huge paragraph (c) no name at the end (d) text-message spelling
2. 2.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
3. 3.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
4. 4.Which of these is a poor email habit? (a) checking spelling (b) a clear subject line (c) no name at the end (d) replying within a day
5. 5.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) a gaming handle (d) your pet’s nickname
6. 6.🔍 Which is the odd one out? (a) short paragraphs (b) signing with your name (c) ALL CAPITAL LETTERS (d) checking spelling
7. 7.📧 Which part of an email is this? Regards, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
8. 8.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) no subject line (d) a sensible email ID
9. 9.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) signing with your name (c) short paragraphs (d) replying within a day
10. 10.📧 In a polite email, which comes first: the details or the subject line? (a) the details (b) the subject line
11. 11.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
12. 12.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
13. 13.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
14. 14.Which of these is a good email habit? (a) no subject line (b) naming the attachment (c) a silly email ID (d) ALL CAPITAL LETTERS
15. 15.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the greeting (c) the main message (d) the sign-off
16. 16.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
17. 17.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
18. 18.Which of these is a good email habit? (a) one huge paragraph (b) text-message spelling (c) ALL CAPITAL LETTERS (d) signing with your name
19. 19.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
20. 20.Which of these is a poor email habit? (a) short paragraphs (b) a polite greeting (c) a sensible email ID (d) emojis to a principal
21. 21.🔍 Which is the odd one out? (a) short paragraphs (b) text-message spelling (c) a clear subject line (d) a polite greeting
22. 22.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
23. 23.Which of these is a poor email habit? (a) checking spelling (b) signing with your name (c) a silly email ID (d) a clear subject line
24. 24.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
25. 25.🔍 Which is the odd one out? (a) emojis to a principal (b) a sensible email ID (c) checking spelling (d) naming the attachment
26. 26.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) after a few working days (d) never
27. 27.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
28. 28.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
29. 29.Which of these is a good email habit? (a) no name at the end (b) no subject line (c) a polite greeting (d) forgetting the file
30. 30.🔍 Which is the odd one out? (a) a sensible email ID (b) checking spelling (c) replying within a day (d) a silly email ID
31. 31.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) forgetting the file (d) a clear subject line
32. 32.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
33. 33.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the sign-off (c) the main message (d) the greeting
34. 34.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
35. 35.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
36. 36.Which of these is a good email habit? (a) a sensible email ID (b) one huge paragraph (c) text-message spelling (d) ALL CAPITAL LETTERS
37. 37.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
38. 38.Which of these is a poor email habit? (a) a clear subject line (b) text-message spelling (c) short paragraphs (d) checking spelling
39. 39.🔍 Which is the odd one out? (a) forgetting the file (b) no subject line (c) emojis to a principal (d) a polite greeting
40. 40.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) read it once more (d) delete the subject

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