Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 155 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) formally and briefly (d) in all capitals
2. 2.Which of these is a good email habit? (a) a polite greeting (b) one huge paragraph (c) no subject line (d) forgetting the file
3. 3.🔍 Which is the odd one out? (a) a polite greeting (b) replying within a day (c) ALL CAPITAL LETTERS (d) signing with your name
4. 4.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
5. 5.🔍 Which is the odd one out? (a) checking spelling (b) a polite greeting (c) a silly email ID (d) a clear subject line
6. 6.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
7. 7.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
8. 8.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) read it once more (d) delete the subject
9. 9.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
10. 10.Which of these is a good email habit? (a) a clear subject line (b) no subject line (c) ALL CAPITAL LETTERS (d) forgetting the file
11. 11.🔍 Which is the odd one out? (a) a silly email ID (b) naming the attachment (c) emojis to a principal (d) no subject line
12. 12.🔍 Which is the odd one out? (a) a polite greeting (b) naming the attachment (c) forgetting the file (d) short paragraphs
13. 13.📧 What should the subject line do? (a) be a joke (b) be left blank (c) say hello (d) sum up the email
14. 14.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
15. 15.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) signing with your name (c) a clear subject line (d) replying within a day
16. 16.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) a funny nickname (d) one based on your name
17. 17.🔍 Which is the odd one out? (a) text-message spelling (b) a silly email ID (c) ALL CAPITAL LETTERS (d) checking spelling
18. 18.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
19. 19.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
20. 20.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
21. 21.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
22. 22.🔍 Which is the odd one out? (a) checking spelling (b) a sensible email ID (c) no subject line (d) a clear subject line
23. 23.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
24. 24.🔍 Which is the odd one out? (a) one huge paragraph (b) naming the attachment (c) a polite greeting (d) replying within a day
25. 25.Which of these is a good email habit? (a) text-message spelling (b) forgetting the file (c) ALL CAPITAL LETTERS (d) naming the attachment
26. 26.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
27. 27.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
28. 28.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
29. 29.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
30. 30.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
31. 31.🔍 Which is the odd one out? (a) emojis to a principal (b) short paragraphs (c) text-message spelling (d) a silly email ID
32. 32.📎 You attached your résumé. What should the email say? (a) only “see” (b) your password (c) that a file is attached (d) nothing about it
33. 33.Which of these is a poor email habit? (a) short paragraphs (b) signing with your name (c) a silly email ID (d) a polite greeting
34. 34.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
35. 35.Which of these is a poor email habit? (a) a clear subject line (b) text-message spelling (c) short paragraphs (d) a sensible email ID
36. 36.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
37. 37.🔍 Which is the odd one out? (a) no subject line (b) signing with your name (c) one huge paragraph (d) ALL CAPITAL LETTERS
38. 38.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the greeting (c) the subject line (d) the main message
39. 39.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
40. 40.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) never (d) after ten minutes

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