Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 156 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the sign-off (c) the main message (d) the greeting
2. 2.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) every hour (c) after ten minutes (d) never
3. 3.Which of these is a poor email habit? (a) naming the attachment (b) short paragraphs (c) emojis to a principal (d) checking spelling
4. 4.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) in all capitals (d) with many emojis
5. 5.🔍 Which is the odd one out? (a) short paragraphs (b) naming the attachment (c) no name at the end (d) checking spelling
6. 6.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
7. 7.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
8. 8.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) your pet’s nickname (d) a funny nickname
9. 9.Which of these is a good email habit? (a) emojis to a principal (b) naming the attachment (c) text-message spelling (d) no subject line
10. 10.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
11. 11.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) your password (d) only “see”
12. 12.Which of these is a good email habit? (a) text-message spelling (b) one huge paragraph (c) a sensible email ID (d) a silly email ID
13. 13.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
14. 14.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
15. 15.Which of these is a poor email habit? (a) replying within a day (b) a sensible email ID (c) one huge paragraph (d) a polite greeting
16. 16.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
17. 17.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
18. 18.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the sign-off (d) the subject line
19. 19.🔍 Which is the odd one out? (a) short paragraphs (b) replying within a day (c) checking spelling (d) emojis to a principal
20. 20.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the sign-off (d) the subject line
21. 21.📧 Which part of an email is this? Regards, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
22. 22.Which of these is a poor email habit? (a) short paragraphs (b) a clear subject line (c) no subject line (d) naming the attachment
23. 23.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
24. 24.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
25. 25.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
26. 26.Which of these is a good email habit? (a) no subject line (b) signing with your name (c) emojis to a principal (d) text-message spelling
27. 27.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
28. 28.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
29. 29.🔍 Which is the odd one out? (a) naming the attachment (b) a polite greeting (c) a silly email ID (d) signing with your name
30. 30.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
31. 31.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
32. 32.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
33. 33.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) signing with your name (d) forgetting the file
34. 34.📧 What should the subject line do? (a) be left blank (b) be a joke (c) sum up the email (d) say hello
35. 35.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
36. 36.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
37. 37.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
38. 38.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
39. 39.🔍 Which is the odd one out? (a) no subject line (b) naming the attachment (c) ALL CAPITAL LETTERS (d) no name at the end
40. 40.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit

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