Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 157 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the greeting (c) the main message (d) the subject line
2. 2.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
3. 3.🔍 Which is the odd one out? (a) a sensible email ID (b) emojis to a principal (c) a clear subject line (d) a polite greeting
4. 4.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) add ten emojis (d) read it once more
5. 5.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
6. 6.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the subject line (d) the sign-off
7. 7.Which of these is a good email habit? (a) emojis to a principal (b) forgetting the file (c) signing with your name (d) no name at the end
8. 8.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
9. 9.🔍 Which is the odd one out? (a) short paragraphs (b) a silly email ID (c) no name at the end (d) no subject line
10. 10.📧 Which part of an email is this? With thanks, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
11. 11.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
12. 12.🔍 Which is the odd one out? (a) a polite greeting (b) emojis to a principal (c) forgetting the file (d) one huge paragraph
13. 13.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the greeting (c) the main message (d) the subject line
14. 14.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) no subject line (d) short paragraphs
15. 15.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a funny nickname (d) a gaming handle
16. 16.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) a polite greeting (d) one huge paragraph
17. 17.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
18. 18.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
19. 19.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the greeting (c) the main message (d) the subject line
20. 20.🔍 Which is the odd one out? (a) emojis to a principal (b) forgetting the file (c) replying within a day (d) ALL CAPITAL LETTERS
21. 21.🔍 Which is the odd one out? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) replying within a day (d) short paragraphs
22. 22.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
23. 23.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
24. 24.Which of these is a poor email habit? (a) forgetting the file (b) naming the attachment (c) checking spelling (d) a polite greeting
25. 25.🔍 Which is the odd one out? (a) a sensible email ID (b) one huge paragraph (c) a clear subject line (d) checking spelling
26. 26.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
27. 27.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) in all capitals (d) formally and briefly
28. 28.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
29. 29.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
30. 30.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
31. 31.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after a few working days (d) after ten minutes
32. 32.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) nothing about it (d) only “see”
33. 33.Which of these is a poor email habit? (a) no name at the end (b) signing with your name (c) a sensible email ID (d) a polite greeting
34. 34.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
35. 35.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
36. 36.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
37. 37.Which of these is a poor email habit? (a) a polite greeting (b) naming the attachment (c) one huge paragraph (d) checking spelling
38. 38.🔍 Which is the odd one out? (a) signing with your name (b) forgetting the file (c) a sensible email ID (d) a clear subject line
39. 39.🔍 Which is the odd one out? (a) checking spelling (b) signing with your name (c) a sensible email ID (d) no subject line
40. 40.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the sign-off (c) the subject line (d) the main message

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