Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 158 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the subject line (c) the main message (d) the greeting
2. 2.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
3. 3.🔍 Which is the odd one out? (a) no subject line (b) emojis to a principal (c) no name at the end (d) signing with your name
4. 4.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
5. 5.Which of these is a poor email habit? (a) signing with your name (b) a clear subject line (c) no name at the end (d) a polite greeting
6. 6.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
7. 7.Which of these is a poor email habit? (a) signing with your name (b) naming the attachment (c) a polite greeting (d) emojis to a principal
8. 8.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) every hour (d) after a few working days
9. 9.📧 Which email ID is best for applications? (a) one based on your name (b) your pet’s nickname (c) a funny nickname (d) a gaming handle
10. 10.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) naming the attachment (d) no name at the end
11. 11.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) in all capitals (d) with many emojis
12. 12.Which of these is a poor email habit? (a) short paragraphs (b) a clear subject line (c) forgetting the file (d) replying within a day
13. 13.Which of these is a poor email habit? (a) a silly email ID (b) replying within a day (c) checking spelling (d) a polite greeting
14. 14.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
15. 15.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
16. 16.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
17. 17.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the greeting (d) the main message
18. 18.📧 What should the subject line do? (a) say hello (b) be left blank (c) sum up the email (d) be a joke
19. 19.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
20. 20.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) your password (d) nothing about it
21. 21.🔍 Which is the odd one out? (a) a sensible email ID (b) naming the attachment (c) signing with your name (d) a silly email ID
22. 22.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
23. 23.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
24. 24.📧 Which part of an email is this? Regards, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
25. 25.Which of these is a good email habit? (a) forgetting the file (b) no name at the end (c) a clear subject line (d) a silly email ID
26. 26.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
27. 27.🔍 Which is the odd one out? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) a polite greeting (d) no subject line
28. 28.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
29. 29.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
30. 30.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
31. 31.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
32. 32.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
33. 33.Which of these is a good email habit? (a) a silly email ID (b) forgetting the file (c) emojis to a principal (d) a sensible email ID
34. 34.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
35. 35.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
36. 36.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
37. 37.🔍 Which is the odd one out? (a) naming the attachment (b) one huge paragraph (c) ALL CAPITAL LETTERS (d) no subject line
38. 38.🔍 Which is the odd one out? (a) a clear subject line (b) forgetting the file (c) checking spelling (d) signing with your name
39. 39.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the greeting (c) the main message (d) the subject line
40. 40.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the main message (c) the subject line (d) the sign-off

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