Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) that a file is attached (d) your password
- 2.Which of these is a poor email habit? (a) short paragraphs (b) ALL CAPITAL LETTERS (c) a clear subject line (d) replying within a day
- 3.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the subject line (d) the sign-off
- 4.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) a gaming handle (d) one based on your name
- 5.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
- 6.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
- 7.Which of these is a poor email habit? (a) a clear subject line (b) no subject line (c) replying within a day (d) short paragraphs
- 8.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) emojis to a principal (d) a polite greeting
- 9.Which of these is a good email habit? (a) no name at the end (b) no subject line (c) short paragraphs (d) ALL CAPITAL LETTERS
- 10.Which of these is a poor email habit? (a) signing with your name (b) checking spelling (c) no name at the end (d) replying within a day
- 11.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) replying within a day (c) no subject line (d) emojis to a principal
- 12.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
- 13.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
- 14.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) replying within a day (d) signing with your name
- 15.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) like a text to a friend (d) with many emojis
- 16.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the subject line (c) the sign-off (d) the main message
- 17.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
- 18.🔍 Which is the odd one out? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) no name at the end (d) short paragraphs
- 19.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
- 20.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
- 21.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the main message (d) the greeting
- 22.📧 What should the subject line do? (a) be a joke (b) say hello (c) be left blank (d) sum up the email
- 23.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the sign-off (c) the subject line (d) the greeting
- 24.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
- 25.🔍 Which is the odd one out? (a) forgetting the file (b) a clear subject line (c) a polite greeting (d) replying within a day
- 26.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
- 27.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
- 28.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
- 29.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
- 30.📧 Which part of an email is this? Regards, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
- 31.Which of these is a poor email habit? (a) one huge paragraph (b) a polite greeting (c) naming the attachment (d) short paragraphs
- 32.🔍 Which is the odd one out? (a) emojis to a principal (b) forgetting the file (c) signing with your name (d) no subject line
- 33.🔍 Which is the odd one out? (a) a clear subject line (b) a sensible email ID (c) no name at the end (d) a polite greeting
- 34.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
- 35.🔍 Which is the odd one out? (a) a silly email ID (b) one huge paragraph (c) no name at the end (d) naming the attachment
- 36.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
- 37.🔍 Which is the odd one out? (a) naming the attachment (b) signing with your name (c) a silly email ID (d) a polite greeting
- 38.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
- 39.🔍 Which is the odd one out? (a) naming the attachment (b) a polite greeting (c) replying within a day (d) one huge paragraph
- 40.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
Answer key
- that a file is attached
- ALL CAPITAL LETTERS
- the subject line
- one based on your name
- why you are writing
- the greeting
- no subject line
- a polite greeting
- short paragraphs
- no name at the end
- replying within a day
- the sign-off
- the subject line
- ALL CAPITAL LETTERS
- formally and briefly
- the subject line
- a good email habit
- short paragraphs
- the greeting
- the subject line
- the subject line
- sum up the email
- the main message
- a poor email habit
- forgetting the file
- a good email habit
- the greeting
- the greeting
- the greeting
- the sign-off
- one huge paragraph
- signing with your name
- no name at the end
- a poor email habit
- naming the attachment
- why you are writing
- a silly email ID
- the details
- one huge paragraph
- a good email habit
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