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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 159 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) that a file is attached (d) your password
  2. 2.Which of these is a poor email habit? (a) short paragraphs (b) ALL CAPITAL LETTERS (c) a clear subject line (d) replying within a day
  3. 3.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the subject line (d) the sign-off
  4. 4.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) a gaming handle (d) one based on your name
  5. 5.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
  6. 6.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
  7. 7.Which of these is a poor email habit? (a) a clear subject line (b) no subject line (c) replying within a day (d) short paragraphs
  8. 8.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) one huge paragraph (c) emojis to a principal (d) a polite greeting
  9. 9.Which of these is a good email habit? (a) no name at the end (b) no subject line (c) short paragraphs (d) ALL CAPITAL LETTERS
  10. 10.Which of these is a poor email habit? (a) signing with your name (b) checking spelling (c) no name at the end (d) replying within a day
  11. 11.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) replying within a day (c) no subject line (d) emojis to a principal
  12. 12.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
  13. 13.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
  14. 14.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) replying within a day (d) signing with your name
  15. 15.🏫 How should you write to a principal you have never met? (a) in all capitals (b) formally and briefly (c) like a text to a friend (d) with many emojis
  16. 16.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the subject line (c) the sign-off (d) the main message
  17. 17.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
  18. 18.🔍 Which is the odd one out? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) no name at the end (d) short paragraphs
  19. 19.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
  20. 20.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
  21. 21.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the main message (d) the greeting
  22. 22.📧 What should the subject line do? (a) be a joke (b) say hello (c) be left blank (d) sum up the email
  23. 23.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the sign-off (c) the subject line (d) the greeting
  24. 24.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
  25. 25.🔍 Which is the odd one out? (a) forgetting the file (b) a clear subject line (c) a polite greeting (d) replying within a day
  26. 26.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
  27. 27.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
  28. 28.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
  29. 29.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
  30. 30.📧 Which part of an email is this? Regards, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
  31. 31.Which of these is a poor email habit? (a) one huge paragraph (b) a polite greeting (c) naming the attachment (d) short paragraphs
  32. 32.🔍 Which is the odd one out? (a) emojis to a principal (b) forgetting the file (c) signing with your name (d) no subject line
  33. 33.🔍 Which is the odd one out? (a) a clear subject line (b) a sensible email ID (c) no name at the end (d) a polite greeting
  34. 34.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
  35. 35.🔍 Which is the odd one out? (a) a silly email ID (b) one huge paragraph (c) no name at the end (d) naming the attachment
  36. 36.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
  37. 37.🔍 Which is the odd one out? (a) naming the attachment (b) signing with your name (c) a silly email ID (d) a polite greeting
  38. 38.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
  39. 39.🔍 Which is the odd one out? (a) naming the attachment (b) a polite greeting (c) replying within a day (d) one huge paragraph
  40. 40.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit

Answer key

  1. that a file is attached
  2. ALL CAPITAL LETTERS
  3. the subject line
  4. one based on your name
  5. why you are writing
  6. the greeting
  7. no subject line
  8. a polite greeting
  9. short paragraphs
  10. no name at the end
  11. replying within a day
  12. the sign-off
  13. the subject line
  14. ALL CAPITAL LETTERS
  15. formally and briefly
  16. the subject line
  17. a good email habit
  18. short paragraphs
  19. the greeting
  20. the subject line
  21. the subject line
  22. sum up the email
  23. the main message
  24. a poor email habit
  25. forgetting the file
  26. a good email habit
  27. the greeting
  28. the greeting
  29. the greeting
  30. the sign-off
  31. one huge paragraph
  32. signing with your name
  33. no name at the end
  34. a poor email habit
  35. naming the attachment
  36. why you are writing
  37. a silly email ID
  38. the details
  39. one huge paragraph
  40. a good email habit

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