Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.🔍 Which is the odd one out? (a) a sensible email ID (b) emojis to a principal (c) checking spelling (d) short paragraphs
- 2.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
- 3.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 4.🔍 Which is the odd one out? (a) a sensible email ID (b) ALL CAPITAL LETTERS (c) a silly email ID (d) emojis to a principal
- 5.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
- 6.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
- 7.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
- 8.Which of these is a poor email habit? (a) a clear subject line (b) a polite greeting (c) text-message spelling (d) short paragraphs
- 9.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
- 10.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
- 11.Which of these is a good email habit? (a) text-message spelling (b) signing with your name (c) no subject line (d) a silly email ID
- 12.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
- 13.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
- 14.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
- 15.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
- 16.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) after a few working days (d) never
- 17.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
- 18.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
- 19.🔍 Which is the odd one out? (a) no subject line (b) replying within a day (c) ALL CAPITAL LETTERS (d) text-message spelling
- 20.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the sign-off (c) the subject line (d) the greeting
- 21.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
- 22.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the main message (c) the subject line (d) the sign-off
- 23.Which of these is a good email habit? (a) checking spelling (b) text-message spelling (c) emojis to a principal (d) one huge paragraph
- 24.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) formally and briefly (c) with many emojis (d) in all capitals
- 25.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
- 26.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the greeting (d) the sign-off
- 27.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
- 28.🔍 Which is the odd one out? (a) a silly email ID (b) a clear subject line (c) signing with your name (d) naming the attachment
- 29.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) text-message spelling (d) one huge paragraph
- 30.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
- 31.📧 What should the subject line do? (a) be left blank (b) be a joke (c) say hello (d) sum up the email
- 32.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) nothing about it (d) your password
- 33.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) delete the subject (d) read it once more
- 34.📧 Which part of an email is this? With thanks, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
- 35.📧 Which part of an email is this? Regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
- 36.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
- 37.Which of these is a poor email habit? (a) a clear subject line (b) short paragraphs (c) a silly email ID (d) checking spelling
- 38.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
- 39.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
- 40.Which of these is a poor email habit? (a) short paragraphs (b) forgetting the file (c) a clear subject line (d) replying within a day
Answer key
- emojis to a principal
- the greeting
- the sign-off
- a sensible email ID
- the subject line
- a poor email habit
- a poor email habit
- text-message spelling
- why you are writing
- a good email habit
- signing with your name
- a good email habit
- the main message
- a good email habit
- a good email habit
- after a few working days
- the greeting
- why you are writing
- replying within a day
- the subject line
- a poor email habit
- the subject line
- checking spelling
- formally and briefly
- a good email habit
- the subject line
- the subject line
- a silly email ID
- a clear subject line
- a poor email habit
- sum up the email
- that a file is attached
- read it once more
- the sign-off
- the sign-off
- why you are writing
- a silly email ID
- the greeting
- a good email habit
- forgetting the file
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