Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 17 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) like a text to a friend (d) formally and briefly
2. 2.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
3. 3.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
4. 4.🔍 Which is the odd one out? (a) a clear subject line (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) short paragraphs
5. 5.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
6. 6.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
7. 7.📧 What should the subject line do? (a) be left blank (b) be a joke (c) say hello (d) sum up the email
8. 8.Which of these is a good email habit? (a) text-message spelling (b) forgetting the file (c) ALL CAPITAL LETTERS (d) signing with your name
9. 9.🔍 Which is the odd one out? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) a silly email ID (d) a clear subject line
10. 10.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) short paragraphs (c) no name at the end (d) text-message spelling
11. 11.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) a funny nickname (d) one based on your name
12. 12.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the main message (c) the greeting (d) the subject line
13. 13.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the greeting (c) the sign-off (d) the main message
14. 14.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
15. 15.🔍 Which is the odd one out? (a) checking spelling (b) a clear subject line (c) replying within a day (d) forgetting the file
16. 16.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) never (d) after a few working days
17. 17.Which of these is a poor email habit? (a) no name at the end (b) signing with your name (c) a polite greeting (d) short paragraphs
18. 18.Which of these is a poor email habit? (a) naming the attachment (b) short paragraphs (c) ALL CAPITAL LETTERS (d) a clear subject line
19. 19.📧 Which part of an email is this? Regards, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
20. 20.📧 Which part of an email is this? With thanks, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
21. 21.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
22. 22.Which of these is a poor email habit? (a) signing with your name (b) emojis to a principal (c) replying within a day (d) a clear subject line
23. 23.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the subject line (c) the main message (d) the sign-off
24. 24.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
25. 25.📎 You attached your résumé. What should the email say? (a) nothing about it (b) that a file is attached (c) your password (d) only “see”
26. 26.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
27. 27.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
28. 28.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
29. 29.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
30. 30.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
31. 31.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) read it once more (d) delete the subject
32. 32.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
33. 33.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
34. 34.Which of these is a poor email habit? (a) short paragraphs (b) checking spelling (c) text-message spelling (d) naming the attachment
35. 35.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
36. 36.🔍 Which is the odd one out? (a) naming the attachment (b) replying within a day (c) short paragraphs (d) one huge paragraph
37. 37.🔍 Which is the odd one out? (a) one huge paragraph (b) naming the attachment (c) emojis to a principal (d) no name at the end
38. 38.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
39. 39.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
40. 40.🔍 Which is the odd one out? (a) a polite greeting (b) emojis to a principal (c) a sensible email ID (d) replying within a day

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