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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 161 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.🔍 Which is the odd one out? (a) naming the attachment (b) a sensible email ID (c) emojis to a principal (d) a polite greeting
  2. 2.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
  3. 3.Which of these is a poor email habit? (a) text-message spelling (b) a clear subject line (c) signing with your name (d) replying within a day
  4. 4.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
  5. 5.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
  6. 6.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
  7. 7.📧 What should the subject line do? (a) say hello (b) be left blank (c) be a joke (d) sum up the email
  8. 8.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
  9. 9.🔍 Which is the odd one out? (a) text-message spelling (b) checking spelling (c) forgetting the file (d) no subject line
  10. 10.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
  11. 11.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the sign-off (c) the greeting (d) the subject line
  12. 12.Which of these is a good email habit? (a) naming the attachment (b) forgetting the file (c) text-message spelling (d) a silly email ID
  13. 13.Which of these is a good email habit? (a) no subject line (b) forgetting the file (c) ALL CAPITAL LETTERS (d) a polite greeting
  14. 14.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
  15. 15.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
  16. 16.Which of these is a good email habit? (a) one huge paragraph (b) ALL CAPITAL LETTERS (c) no subject line (d) a sensible email ID
  17. 17.Which of these is a poor email habit? (a) forgetting the file (b) a polite greeting (c) replying within a day (d) short paragraphs
  18. 18.Which of these is a poor email habit? (a) signing with your name (b) a clear subject line (c) no name at the end (d) short paragraphs
  19. 19.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  20. 20.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) your pet’s nickname (d) a gaming handle
  21. 21.🔍 Which is the odd one out? (a) replying within a day (b) text-message spelling (c) no subject line (d) no name at the end
  22. 22.Which of these is a poor email habit? (a) a clear subject line (b) a polite greeting (c) signing with your name (d) no subject line
  23. 23.🔍 Which is the odd one out? (a) signing with your name (b) ALL CAPITAL LETTERS (c) a clear subject line (d) naming the attachment
  24. 24.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
  25. 25.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
  26. 26.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
  27. 27.🔍 Which is the odd one out? (a) a silly email ID (b) naming the attachment (c) ALL CAPITAL LETTERS (d) no name at the end
  28. 28.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
  29. 29.🔍 Which is the odd one out? (a) checking spelling (b) short paragraphs (c) naming the attachment (d) no name at the end
  30. 30.🔍 Which is the odd one out? (a) no subject line (b) checking spelling (c) a polite greeting (d) naming the attachment
  31. 31.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
  32. 32.🔍 Which is the odd one out? (a) one huge paragraph (b) a silly email ID (c) ALL CAPITAL LETTERS (d) signing with your name
  33. 33.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) only “see” (d) that a file is attached
  34. 34.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
  35. 35.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) in all capitals (d) formally and briefly
  36. 36.Which of these is a poor email habit? (a) replying within a day (b) checking spelling (c) a clear subject line (d) a silly email ID
  37. 37.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the greeting (c) the subject line (d) the main message
  38. 38.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
  39. 39.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
  40. 40.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name

Answer key

  1. emojis to a principal
  2. the subject line
  3. text-message spelling
  4. a good email habit
  5. the subject line
  6. a poor email habit
  7. sum up the email
  8. the greeting
  9. checking spelling
  10. a good email habit
  11. the subject line
  12. naming the attachment
  13. a polite greeting
  14. the sign-off
  15. why you are writing
  16. a sensible email ID
  17. forgetting the file
  18. no name at the end
  19. the greeting
  20. one based on your name
  21. replying within a day
  22. no subject line
  23. ALL CAPITAL LETTERS
  24. the details
  25. a poor email habit
  26. a good email habit
  27. naming the attachment
  28. the greeting
  29. no name at the end
  30. no subject line
  31. a polite thank-you line
  32. signing with your name
  33. that a file is attached
  34. the subject line
  35. formally and briefly
  36. a silly email ID
  37. the subject line
  38. why you are writing
  39. the greeting
  40. the details

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