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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 162 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.🔍 Which is the odd one out? (a) no subject line (b) signing with your name (c) checking spelling (d) short paragraphs
  2. 2.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
  3. 3.🔍 Which is the odd one out? (a) a polite greeting (b) short paragraphs (c) replying within a day (d) ALL CAPITAL LETTERS
  4. 4.Which of these is a poor email habit? (a) short paragraphs (b) replying within a day (c) naming the attachment (d) emojis to a principal
  5. 5.Which of these is a poor email habit? (a) replying within a day (b) a clear subject line (c) text-message spelling (d) a polite greeting
  6. 6.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
  7. 7.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the sign-off (d) the subject line
  8. 8.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  9. 9.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
  10. 10.Which of these is a poor email habit? (a) replying within a day (b) checking spelling (c) forgetting the file (d) a polite greeting
  11. 11.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
  12. 12.Which of these is a poor email habit? (a) checking spelling (b) naming the attachment (c) a polite greeting (d) ALL CAPITAL LETTERS
  13. 13.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
  14. 14.🔍 Which is the odd one out? (a) a silly email ID (b) signing with your name (c) forgetting the file (d) ALL CAPITAL LETTERS
  15. 15.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
  16. 16.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
  17. 17.🔍 Which is the odd one out? (a) emojis to a principal (b) a polite greeting (c) signing with your name (d) short paragraphs
  18. 18.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  19. 19.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  20. 20.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
  21. 21.📎 You attached your résumé. What should the email say? (a) only “see” (b) your password (c) that a file is attached (d) nothing about it
  22. 22.🔍 Which is the odd one out? (a) no subject line (b) text-message spelling (c) ALL CAPITAL LETTERS (d) a sensible email ID
  23. 23.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  24. 24.Which of these is a poor email habit? (a) a clear subject line (b) replying within a day (c) no subject line (d) naming the attachment
  25. 25.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) a gaming handle (d) your pet’s nickname
  26. 26.🔍 Which is the odd one out? (a) short paragraphs (b) no name at the end (c) a polite greeting (d) a sensible email ID
  27. 27.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
  28. 28.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after a few working days (c) after ten minutes (d) never
  29. 29.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
  30. 30.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
  31. 31.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
  32. 32.Which of these is a good email habit? (a) no subject line (b) no name at the end (c) checking spelling (d) one huge paragraph
  33. 33.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
  34. 34.📧 What should the subject line do? (a) be a joke (b) say hello (c) sum up the email (d) be left blank
  35. 35.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
  36. 36.Which of these is a good email habit? (a) a polite greeting (b) no name at the end (c) forgetting the file (d) text-message spelling
  37. 37.🔍 Which is the odd one out? (a) text-message spelling (b) a silly email ID (c) no subject line (d) a clear subject line
  38. 38.Which of these is a good email habit? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) no subject line (d) no name at the end
  39. 39.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) one huge paragraph (d) short paragraphs
  40. 40.Which of these is a poor email habit? (a) a sensible email ID (b) short paragraphs (c) no name at the end (d) a clear subject line

Answer key

  1. no subject line
  2. why you are writing
  3. ALL CAPITAL LETTERS
  4. emojis to a principal
  5. text-message spelling
  6. a poor email habit
  7. the subject line
  8. the greeting
  9. a poor email habit
  10. forgetting the file
  11. the subject line
  12. ALL CAPITAL LETTERS
  13. the subject line
  14. signing with your name
  15. a good email habit
  16. a poor email habit
  17. emojis to a principal
  18. the subject line
  19. a polite thank-you line
  20. the details
  21. that a file is attached
  22. a sensible email ID
  23. the sign-off
  24. no subject line
  25. one based on your name
  26. no name at the end
  27. the greeting
  28. after a few working days
  29. why you are writing
  30. a good email habit
  31. a good email habit
  32. checking spelling
  33. a polite thank-you line
  34. sum up the email
  35. the greeting
  36. a polite greeting
  37. a clear subject line
  38. naming the attachment
  39. one huge paragraph
  40. no name at the end

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