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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 163 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Which email ID is best for applications? (a) one based on your name (b) a funny nickname (c) a gaming handle (d) your pet’s nickname
  2. 2.🔍 Which is the odd one out? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) signing with your name
  3. 3.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) read it once more (d) add ten emojis
  4. 4.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
  5. 5.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) nothing about it (d) only “see”
  6. 6.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
  7. 7.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the sign-off (c) the greeting (d) the subject line
  8. 8.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
  9. 9.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
  10. 10.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
  11. 11.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
  12. 12.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
  13. 13.Which of these is a poor email habit? (a) checking spelling (b) naming the attachment (c) forgetting the file (d) a sensible email ID
  14. 14.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
  15. 15.Which of these is a good email habit? (a) one huge paragraph (b) no subject line (c) short paragraphs (d) a silly email ID
  16. 16.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  17. 17.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
  18. 18.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
  19. 19.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
  20. 20.Which of these is a good email habit? (a) no name at the end (b) emojis to a principal (c) a clear subject line (d) text-message spelling
  21. 21.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
  22. 22.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
  23. 23.Which of these is a poor email habit? (a) a clear subject line (b) signing with your name (c) emojis to a principal (d) short paragraphs
  24. 24.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the subject line (c) the main message (d) the greeting
  25. 25.Which of these is a good email habit? (a) no subject line (b) forgetting the file (c) checking spelling (d) ALL CAPITAL LETTERS
  26. 26.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the subject line (c) the sign-off (d) the greeting
  27. 27.Which of these is a good email habit? (a) emojis to a principal (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) text-message spelling
  28. 28.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) checking spelling (c) no name at the end (d) emojis to a principal
  29. 29.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
  30. 30.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
  31. 31.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
  32. 32.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  33. 33.🔍 Which is the odd one out? (a) replying within a day (b) forgetting the file (c) a silly email ID (d) ALL CAPITAL LETTERS
  34. 34.🔍 Which is the odd one out? (a) replying within a day (b) no subject line (c) checking spelling (d) naming the attachment
  35. 35.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be a joke (d) be left blank
  36. 36.🔍 Which is the odd one out? (a) forgetting the file (b) no name at the end (c) a polite greeting (d) no subject line
  37. 37.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after ten minutes (d) after a few working days
  38. 38.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) like a text to a friend (d) formally and briefly
  39. 39.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
  40. 40.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name

Answer key

  1. one based on your name
  2. signing with your name
  3. read it once more
  4. a good email habit
  5. that a file is attached
  6. the subject line
  7. the main message
  8. the details
  9. the sign-off
  10. the greeting
  11. the greeting
  12. a good email habit
  13. forgetting the file
  14. why you are writing
  15. short paragraphs
  16. the sign-off
  17. why you are writing
  18. the subject line
  19. the greeting
  20. a clear subject line
  21. the details
  22. the greeting
  23. emojis to a principal
  24. the sign-off
  25. checking spelling
  26. the main message
  27. a sensible email ID
  28. checking spelling
  29. the sign-off
  30. a good email habit
  31. a good email habit
  32. a polite thank-you line
  33. replying within a day
  34. no subject line
  35. sum up the email
  36. a polite greeting
  37. after a few working days
  38. formally and briefly
  39. a poor email habit
  40. why you are writing

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