Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
- 2.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
- 3.🔍 Which is the odd one out? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) forgetting the file (d) a polite greeting
- 4.Which of these is a good email habit? (a) no subject line (b) forgetting the file (c) a sensible email ID (d) one huge paragraph
- 5.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
- 6.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
- 7.🔍 Which is the odd one out? (a) emojis to a principal (b) a silly email ID (c) signing with your name (d) one huge paragraph
- 8.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
- 9.Which of these is a poor email habit? (a) replying within a day (b) a polite greeting (c) no subject line (d) checking spelling
- 10.📧 What should the subject line do? (a) be a joke (b) be left blank (c) say hello (d) sum up the email
- 11.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
- 12.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
- 13.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the subject line (d) the greeting
- 14.Which of these is a good email habit? (a) a polite greeting (b) a silly email ID (c) no subject line (d) no name at the end
- 15.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
- 16.Which of these is a good email habit? (a) emojis to a principal (b) no name at the end (c) forgetting the file (d) signing with your name
- 17.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
- 18.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 19.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
- 20.Which of these is a poor email habit? (a) a polite greeting (b) no name at the end (c) checking spelling (d) replying within a day
- 21.🔍 Which is the odd one out? (a) a clear subject line (b) signing with your name (c) one huge paragraph (d) checking spelling
- 22.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
- 23.Which of these is a good email habit? (a) forgetting the file (b) naming the attachment (c) no subject line (d) no name at the end
- 24.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) read it once more (d) add ten emojis
- 25.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
- 26.📧 Which part of an email is this? Regards, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
- 27.🔍 Which is the odd one out? (a) replying within a day (b) a polite greeting (c) no subject line (d) signing with your name
- 28.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
- 29.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) in all capitals (c) like a text to a friend (d) with many emojis
- 30.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the greeting (c) the main message (d) the sign-off
- 31.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the sign-off (c) the greeting (d) the subject line
- 32.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) a funny nickname (d) one based on your name
- 33.🔍 Which is the odd one out? (a) emojis to a principal (b) checking spelling (c) naming the attachment (d) short paragraphs
- 34.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
- 35.🔍 Which is the odd one out? (a) short paragraphs (b) checking spelling (c) text-message spelling (d) signing with your name
- 36.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
- 37.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
- 38.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
- 39.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
- 40.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
Answer key
- a poor email habit
- the details
- a polite greeting
- a sensible email ID
- a good email habit
- a good email habit
- signing with your name
- why you are writing
- no subject line
- sum up the email
- why you are writing
- the greeting
- the subject line
- a polite greeting
- a good email habit
- signing with your name
- a poor email habit
- the sign-off
- a poor email habit
- no name at the end
- one huge paragraph
- a good email habit
- naming the attachment
- read it once more
- the greeting
- the sign-off
- no subject line
- the sign-off
- formally and briefly
- the subject line
- the main message
- one based on your name
- emojis to a principal
- the greeting
- text-message spelling
- a poor email habit
- the greeting
- the subject line
- a poor email habit
- a polite thank-you line
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