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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 164 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
  2. 2.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
  3. 3.🔍 Which is the odd one out? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) forgetting the file (d) a polite greeting
  4. 4.Which of these is a good email habit? (a) no subject line (b) forgetting the file (c) a sensible email ID (d) one huge paragraph
  5. 5.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
  6. 6.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
  7. 7.🔍 Which is the odd one out? (a) emojis to a principal (b) a silly email ID (c) signing with your name (d) one huge paragraph
  8. 8.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
  9. 9.Which of these is a poor email habit? (a) replying within a day (b) a polite greeting (c) no subject line (d) checking spelling
  10. 10.📧 What should the subject line do? (a) be a joke (b) be left blank (c) say hello (d) sum up the email
  11. 11.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
  12. 12.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
  13. 13.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the subject line (d) the greeting
  14. 14.Which of these is a good email habit? (a) a polite greeting (b) a silly email ID (c) no subject line (d) no name at the end
  15. 15.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
  16. 16.Which of these is a good email habit? (a) emojis to a principal (b) no name at the end (c) forgetting the file (d) signing with your name
  17. 17.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
  18. 18.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  19. 19.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
  20. 20.Which of these is a poor email habit? (a) a polite greeting (b) no name at the end (c) checking spelling (d) replying within a day
  21. 21.🔍 Which is the odd one out? (a) a clear subject line (b) signing with your name (c) one huge paragraph (d) checking spelling
  22. 22.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
  23. 23.Which of these is a good email habit? (a) forgetting the file (b) naming the attachment (c) no subject line (d) no name at the end
  24. 24.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) read it once more (d) add ten emojis
  25. 25.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  26. 26.📧 Which part of an email is this? Regards, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
  27. 27.🔍 Which is the odd one out? (a) replying within a day (b) a polite greeting (c) no subject line (d) signing with your name
  28. 28.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  29. 29.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) in all capitals (c) like a text to a friend (d) with many emojis
  30. 30.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the greeting (c) the main message (d) the sign-off
  31. 31.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the sign-off (c) the greeting (d) the subject line
  32. 32.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) a funny nickname (d) one based on your name
  33. 33.🔍 Which is the odd one out? (a) emojis to a principal (b) checking spelling (c) naming the attachment (d) short paragraphs
  34. 34.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
  35. 35.🔍 Which is the odd one out? (a) short paragraphs (b) checking spelling (c) text-message spelling (d) signing with your name
  36. 36.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
  37. 37.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
  38. 38.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
  39. 39.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
  40. 40.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line

Answer key

  1. a poor email habit
  2. the details
  3. a polite greeting
  4. a sensible email ID
  5. a good email habit
  6. a good email habit
  7. signing with your name
  8. why you are writing
  9. no subject line
  10. sum up the email
  11. why you are writing
  12. the greeting
  13. the subject line
  14. a polite greeting
  15. a good email habit
  16. signing with your name
  17. a poor email habit
  18. the sign-off
  19. a poor email habit
  20. no name at the end
  21. one huge paragraph
  22. a good email habit
  23. naming the attachment
  24. read it once more
  25. the greeting
  26. the sign-off
  27. no subject line
  28. the sign-off
  29. formally and briefly
  30. the subject line
  31. the main message
  32. one based on your name
  33. emojis to a principal
  34. the greeting
  35. text-message spelling
  36. a poor email habit
  37. the greeting
  38. the subject line
  39. a poor email habit
  40. a polite thank-you line

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