Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 165 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
2. 2.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
3. 3.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
4. 4.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the sign-off (d) the subject line
5. 5.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) formally and briefly (d) like a text to a friend
6. 6.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
7. 7.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
8. 8.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
9. 9.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
10. 10.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
11. 11.🔍 Which is the odd one out? (a) a silly email ID (b) one huge paragraph (c) forgetting the file (d) short paragraphs
12. 12.Which of these is a good email habit? (a) no name at the end (b) a sensible email ID (c) emojis to a principal (d) text-message spelling
13. 13.📧 What should the subject line do? (a) say hello (b) be left blank (c) sum up the email (d) be a joke
14. 14.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
15. 15.🔍 Which is the odd one out? (a) a sensible email ID (b) naming the attachment (c) a polite greeting (d) ALL CAPITAL LETTERS
16. 16.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) add ten emojis (d) read it once more
17. 17.Which of these is a good email habit? (a) forgetting the file (b) text-message spelling (c) emojis to a principal (d) a clear subject line
18. 18.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
19. 19.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
20. 20.🔍 Which is the odd one out? (a) forgetting the file (b) signing with your name (c) a silly email ID (d) one huge paragraph
21. 21.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
22. 22.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no name at the end (c) checking spelling (d) forgetting the file
23. 23.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the greeting (d) the sign-off
24. 24.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
25. 25.📧 Which part of an email is this? Regards, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
26. 26.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
27. 27.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
28. 28.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) one based on your name (d) a funny nickname
29. 29.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) that a file is attached (d) your password
30. 30.🔍 Which is the odd one out? (a) checking spelling (b) a sensible email ID (c) emojis to a principal (d) short paragraphs
31. 31.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
32. 32.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
33. 33.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
34. 34.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
35. 35.Which of these is a good email habit? (a) no subject line (b) no name at the end (c) ALL CAPITAL LETTERS (d) short paragraphs
36. 36.🔍 Which is the odd one out? (a) signing with your name (b) naming the attachment (c) a clear subject line (d) no subject line
37. 37.🔍 Which is the odd one out? (a) naming the attachment (b) short paragraphs (c) a clear subject line (d) no name at the end
38. 38.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
39. 39.🔍 Which is the odd one out? (a) one huge paragraph (b) forgetting the file (c) a polite greeting (d) emojis to a principal
40. 40.Which of these is a poor email habit? (a) a clear subject line (b) short paragraphs (c) checking spelling (d) text-message spelling

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