Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
- 2.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
- 3.Which of these is a good email habit? (a) text-message spelling (b) a silly email ID (c) checking spelling (d) ALL CAPITAL LETTERS
- 4.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the sign-off (c) the greeting (d) the main message
- 5.🔍 Which is the odd one out? (a) naming the attachment (b) a clear subject line (c) emojis to a principal (d) signing with your name
- 6.📧 Which part of an email is this? Regards, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
- 7.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) that a file is attached (d) your password
- 8.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
- 9.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) emojis to a principal (d) a polite greeting
- 10.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the subject line (d) the greeting
- 11.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
- 12.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
- 13.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
- 14.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
- 15.🔍 Which is the odd one out? (a) no subject line (b) short paragraphs (c) a sensible email ID (d) signing with your name
- 16.🔍 Which is the odd one out? (a) emojis to a principal (b) a silly email ID (c) naming the attachment (d) ALL CAPITAL LETTERS
- 17.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) every hour (d) never
- 18.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
- 19.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the subject line (d) the sign-off
- 20.🔍 Which is the odd one out? (a) text-message spelling (b) a silly email ID (c) emojis to a principal (d) a clear subject line
- 21.🔍 Which is the odd one out? (a) no subject line (b) short paragraphs (c) one huge paragraph (d) text-message spelling
- 22.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
- 23.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be left blank (d) be a joke
- 24.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
- 25.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
- 26.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
- 27.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the main message (c) the greeting (d) the sign-off
- 28.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
- 29.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
- 30.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
- 31.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
- 32.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) forgetting the file (d) short paragraphs
- 33.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the subject line (d) the greeting
- 34.✅ Before you press Send, what should you do? (a) read it once more (b) delete the subject (c) add ten emojis (d) nothing
- 35.🔍 Which is the odd one out? (a) no name at the end (b) forgetting the file (c) text-message spelling (d) signing with your name
- 36.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
- 37.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
- 38.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
- 39.Which of these is a poor email habit? (a) replying within a day (b) no name at the end (c) naming the attachment (d) short paragraphs
- 40.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
Answer key
- a good email habit
- the sign-off
- checking spelling
- the subject line
- emojis to a principal
- the sign-off
- that a file is attached
- a polite thank-you line
- a polite greeting
- the subject line
- why you are writing
- the sign-off
- a poor email habit
- one based on your name
- no subject line
- naming the attachment
- after a few working days
- the sign-off
- the subject line
- a clear subject line
- short paragraphs
- the details
- sum up the email
- the details
- a polite thank-you line
- the details
- the main message
- a poor email habit
- a poor email habit
- a polite thank-you line
- a good email habit
- forgetting the file
- the subject line
- read it once more
- signing with your name
- the subject line
- the main message
- a poor email habit
- no name at the end
- a good email habit
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