Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 167 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) every hour (d) after a few working days
2. 2.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
3. 3.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
4. 4.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
5. 5.🔍 Which is the odd one out? (a) signing with your name (b) one huge paragraph (c) replying within a day (d) short paragraphs
6. 6.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
7. 7.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
8. 8.Which of these is a poor email habit? (a) naming the attachment (b) no subject line (c) replying within a day (d) a clear subject line
9. 9.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the greeting (c) the main message (d) the sign-off
10. 10.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be left blank (d) be a joke
11. 11.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
12. 12.Which of these is a poor email habit? (a) signing with your name (b) naming the attachment (c) a clear subject line (d) ALL CAPITAL LETTERS
13. 13.Which of these is a good email habit? (a) short paragraphs (b) emojis to a principal (c) text-message spelling (d) forgetting the file
14. 14.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) a gaming handle (d) your pet’s nickname
15. 15.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
16. 16.Which of these is a poor email habit? (a) forgetting the file (b) replying within a day (c) a polite greeting (d) short paragraphs
17. 17.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
18. 18.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
19. 19.🔍 Which is the odd one out? (a) checking spelling (b) a sensible email ID (c) ALL CAPITAL LETTERS (d) replying within a day
20. 20.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
21. 21.Which of these is a poor email habit? (a) a polite greeting (b) checking spelling (c) a sensible email ID (d) no name at the end
22. 22.📧 Which part of an email is this? Regards, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
23. 23.Which of these is a poor email habit? (a) naming the attachment (b) checking spelling (c) a polite greeting (d) text-message spelling
24. 24.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
25. 25.🔍 Which is the odd one out? (a) a silly email ID (b) emojis to a principal (c) no name at the end (d) short paragraphs
26. 26.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the main message (c) the sign-off (d) the greeting
27. 27.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the subject line (c) the main message (d) the greeting
28. 28.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
29. 29.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
30. 30.Which of these is a good email habit? (a) emojis to a principal (b) text-message spelling (c) no subject line (d) a sensible email ID
31. 31.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
32. 32.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
33. 33.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
34. 34.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the subject line (c) the greeting (d) the main message
35. 35.🔍 Which is the odd one out? (a) signing with your name (b) a sensible email ID (c) forgetting the file (d) a clear subject line
36. 36.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
37. 37.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
38. 38.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
39. 39.🔍 Which is the odd one out? (a) checking spelling (b) no subject line (c) a silly email ID (d) emojis to a principal
40. 40.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the sign-off (c) the greeting (d) the main message

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students