Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.🔍 Which is the odd one out? (a) a clear subject line (b) text-message spelling (c) forgetting the file (d) emojis to a principal
- 2.Which of these is a poor email habit? (a) a clear subject line (b) signing with your name (c) replying within a day (d) forgetting the file
- 3.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) every hour (d) never
- 4.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) like a text to a friend (d) in all capitals
- 5.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
- 6.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the subject line (d) the main message
- 7.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
- 8.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
- 9.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
- 10.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
- 11.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
- 12.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
- 13.Which of these is a good email habit? (a) emojis to a principal (b) no subject line (c) no name at the end (d) a sensible email ID
- 14.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
- 15.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
- 16.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the greeting (c) the subject line (d) the main message
- 17.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) delete the subject (d) nothing
- 18.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
- 19.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
- 20.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) a funny nickname (d) your pet’s nickname
- 21.Which of these is a good email habit? (a) signing with your name (b) text-message spelling (c) no subject line (d) one huge paragraph
- 22.🔍 Which is the odd one out? (a) a polite greeting (b) signing with your name (c) checking spelling (d) text-message spelling
- 23.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
- 24.Which of these is a poor email habit? (a) short paragraphs (b) no name at the end (c) a sensible email ID (d) a clear subject line
- 25.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
- 26.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) signing with your name (c) a polite greeting (d) a sensible email ID
- 27.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
- 28.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
- 29.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
- 30.Which of these is a poor email habit? (a) signing with your name (b) emojis to a principal (c) checking spelling (d) naming the attachment
- 31.Which of these is a good email habit? (a) a silly email ID (b) no name at the end (c) a clear subject line (d) one huge paragraph
- 32.📧 Which part of an email is this? Regards, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
- 33.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the subject line (d) the main message
- 34.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) that a file is attached (d) your password
- 35.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
- 36.Which of these is a good email habit? (a) short paragraphs (b) a silly email ID (c) one huge paragraph (d) forgetting the file
- 37.🔍 Which is the odd one out? (a) signing with your name (b) short paragraphs (c) emojis to a principal (d) a clear subject line
- 38.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
- 39.🔍 Which is the odd one out? (a) replying within a day (b) emojis to a principal (c) no subject line (d) a silly email ID
- 40.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
Answer key
- a clear subject line
- forgetting the file
- after a few working days
- formally and briefly
- the greeting
- the subject line
- a poor email habit
- why you are writing
- a poor email habit
- the sign-off
- the subject line
- the main message
- a sensible email ID
- why you are writing
- the main message
- the subject line
- read it once more
- the greeting
- the greeting
- one based on your name
- signing with your name
- text-message spelling
- a poor email habit
- no name at the end
- a good email habit
- ALL CAPITAL LETTERS
- the details
- why you are writing
- the main message
- emojis to a principal
- a clear subject line
- the sign-off
- the subject line
- that a file is attached
- a polite thank-you line
- short paragraphs
- emojis to a principal
- a poor email habit
- replying within a day
- the greeting
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