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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 168 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

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  1. 1.🔍 Which is the odd one out? (a) a clear subject line (b) text-message spelling (c) forgetting the file (d) emojis to a principal
  2. 2.Which of these is a poor email habit? (a) a clear subject line (b) signing with your name (c) replying within a day (d) forgetting the file
  3. 3.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) every hour (d) never
  4. 4.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) like a text to a friend (d) in all capitals
  5. 5.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
  6. 6.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the greeting (b) the sign-off (c) the subject line (d) the main message
  7. 7.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
  8. 8.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
  9. 9.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
  10. 10.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
  11. 11.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
  12. 12.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
  13. 13.Which of these is a good email habit? (a) emojis to a principal (b) no subject line (c) no name at the end (d) a sensible email ID
  14. 14.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
  15. 15.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
  16. 16.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the sign-off (b) the greeting (c) the subject line (d) the main message
  17. 17.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) delete the subject (d) nothing
  18. 18.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
  19. 19.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
  20. 20.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) a funny nickname (d) your pet’s nickname
  21. 21.Which of these is a good email habit? (a) signing with your name (b) text-message spelling (c) no subject line (d) one huge paragraph
  22. 22.🔍 Which is the odd one out? (a) a polite greeting (b) signing with your name (c) checking spelling (d) text-message spelling
  23. 23.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
  24. 24.Which of these is a poor email habit? (a) short paragraphs (b) no name at the end (c) a sensible email ID (d) a clear subject line
  25. 25.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
  26. 26.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) signing with your name (c) a polite greeting (d) a sensible email ID
  27. 27.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
  28. 28.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
  29. 29.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
  30. 30.Which of these is a poor email habit? (a) signing with your name (b) emojis to a principal (c) checking spelling (d) naming the attachment
  31. 31.Which of these is a good email habit? (a) a silly email ID (b) no name at the end (c) a clear subject line (d) one huge paragraph
  32. 32.📧 Which part of an email is this? Regards, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
  33. 33.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the sign-off (c) the subject line (d) the main message
  34. 34.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) that a file is attached (d) your password
  35. 35.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  36. 36.Which of these is a good email habit? (a) short paragraphs (b) a silly email ID (c) one huge paragraph (d) forgetting the file
  37. 37.🔍 Which is the odd one out? (a) signing with your name (b) short paragraphs (c) emojis to a principal (d) a clear subject line
  38. 38.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
  39. 39.🔍 Which is the odd one out? (a) replying within a day (b) emojis to a principal (c) no subject line (d) a silly email ID
  40. 40.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting

Answer key

  1. a clear subject line
  2. forgetting the file
  3. after a few working days
  4. formally and briefly
  5. the greeting
  6. the subject line
  7. a poor email habit
  8. why you are writing
  9. a poor email habit
  10. the sign-off
  11. the subject line
  12. the main message
  13. a sensible email ID
  14. why you are writing
  15. the main message
  16. the subject line
  17. read it once more
  18. the greeting
  19. the greeting
  20. one based on your name
  21. signing with your name
  22. text-message spelling
  23. a poor email habit
  24. no name at the end
  25. a good email habit
  26. ALL CAPITAL LETTERS
  27. the details
  28. why you are writing
  29. the main message
  30. emojis to a principal
  31. a clear subject line
  32. the sign-off
  33. the subject line
  34. that a file is attached
  35. a polite thank-you line
  36. short paragraphs
  37. emojis to a principal
  38. a poor email habit
  39. replying within a day
  40. the greeting

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