Communication Skills Worksheet: Email Manners
Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.
NameDateTime takenScore ___ / 40
- 1.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) replying within a day (d) one huge paragraph
- 2.🔍 Which is the odd one out? (a) a sensible email ID (b) a silly email ID (c) one huge paragraph (d) ALL CAPITAL LETTERS
- 3.🔍 Which is the odd one out? (a) short paragraphs (b) replying within a day (c) a clear subject line (d) a silly email ID
- 4.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
- 5.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
- 6.Which of these is a good email habit? (a) forgetting the file (b) a silly email ID (c) no name at the end (d) a polite greeting
- 7.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
- 8.Which of these is a poor email habit? (a) a clear subject line (b) a silly email ID (c) a sensible email ID (d) signing with your name
- 9.Which of these is a good email habit? (a) a silly email ID (b) checking spelling (c) emojis to a principal (d) ALL CAPITAL LETTERS
- 10.Which of these is a good email habit? (a) a silly email ID (b) emojis to a principal (c) no name at the end (d) short paragraphs
- 11.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
- 12.Which of these is a good email habit? (a) no subject line (b) text-message spelling (c) naming the attachment (d) emojis to a principal
- 13.🔍 Which is the odd one out? (a) emojis to a principal (b) signing with your name (c) ALL CAPITAL LETTERS (d) one huge paragraph
- 14.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
- 15.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
- 16.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
- 17.Which of these is a poor email habit? (a) a sensible email ID (b) no subject line (c) a clear subject line (d) signing with your name
- 18.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
- 19.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
- 20.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) formally and briefly (d) like a text to a friend
- 21.🔍 Which is the odd one out? (a) signing with your name (b) a clear subject line (c) ALL CAPITAL LETTERS (d) naming the attachment
- 22.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
- 23.📧 What should the subject line do? (a) be left blank (b) be a joke (c) sum up the email (d) say hello
- 24.Which of these is a poor email habit? (a) emojis to a principal (b) a sensible email ID (c) replying within a day (d) checking spelling
- 25.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
- 26.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
- 27.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
- 28.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) your pet’s nickname (d) one based on your name
- 29.📧 Which part of an email is this? With thanks, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
- 30.Which of these is a poor email habit? (a) signing with your name (b) replying within a day (c) ALL CAPITAL LETTERS (d) checking spelling
- 31.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
- 32.🔍 Which is the odd one out? (a) a polite greeting (b) no subject line (c) replying within a day (d) a clear subject line
- 33.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
- 34.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) after ten minutes (d) every hour
- 35.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
- 36.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) nothing (d) delete the subject
- 37.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the sign-off (c) the main message (d) the greeting
- 38.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
- 39.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the subject line (c) the sign-off (d) the greeting
- 40.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
Answer key
- replying within a day
- a sensible email ID
- a silly email ID
- the sign-off
- why you are writing
- a polite greeting
- a good email habit
- a silly email ID
- checking spelling
- short paragraphs
- a good email habit
- naming the attachment
- signing with your name
- a good email habit
- the sign-off
- a polite thank-you line
- no subject line
- the subject line
- the greeting
- formally and briefly
- ALL CAPITAL LETTERS
- the subject line
- sum up the email
- emojis to a principal
- a poor email habit
- a poor email habit
- a polite thank-you line
- one based on your name
- the sign-off
- ALL CAPITAL LETTERS
- the subject line
- no subject line
- a poor email habit
- after a few working days
- the greeting
- read it once more
- the subject line
- the greeting
- the subject line
- a good email habit
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