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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 169 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) a silly email ID (c) replying within a day (d) one huge paragraph
  2. 2.🔍 Which is the odd one out? (a) a sensible email ID (b) a silly email ID (c) one huge paragraph (d) ALL CAPITAL LETTERS
  3. 3.🔍 Which is the odd one out? (a) short paragraphs (b) replying within a day (c) a clear subject line (d) a silly email ID
  4. 4.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
  5. 5.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
  6. 6.Which of these is a good email habit? (a) forgetting the file (b) a silly email ID (c) no name at the end (d) a polite greeting
  7. 7.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
  8. 8.Which of these is a poor email habit? (a) a clear subject line (b) a silly email ID (c) a sensible email ID (d) signing with your name
  9. 9.Which of these is a good email habit? (a) a silly email ID (b) checking spelling (c) emojis to a principal (d) ALL CAPITAL LETTERS
  10. 10.Which of these is a good email habit? (a) a silly email ID (b) emojis to a principal (c) no name at the end (d) short paragraphs
  11. 11.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
  12. 12.Which of these is a good email habit? (a) no subject line (b) text-message spelling (c) naming the attachment (d) emojis to a principal
  13. 13.🔍 Which is the odd one out? (a) emojis to a principal (b) signing with your name (c) ALL CAPITAL LETTERS (d) one huge paragraph
  14. 14.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
  15. 15.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
  16. 16.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
  17. 17.Which of these is a poor email habit? (a) a sensible email ID (b) no subject line (c) a clear subject line (d) signing with your name
  18. 18.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
  19. 19.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
  20. 20.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) formally and briefly (d) like a text to a friend
  21. 21.🔍 Which is the odd one out? (a) signing with your name (b) a clear subject line (c) ALL CAPITAL LETTERS (d) naming the attachment
  22. 22.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
  23. 23.📧 What should the subject line do? (a) be left blank (b) be a joke (c) sum up the email (d) say hello
  24. 24.Which of these is a poor email habit? (a) emojis to a principal (b) a sensible email ID (c) replying within a day (d) checking spelling
  25. 25.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
  26. 26.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
  27. 27.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
  28. 28.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) your pet’s nickname (d) one based on your name
  29. 29.📧 Which part of an email is this? With thanks, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
  30. 30.Which of these is a poor email habit? (a) signing with your name (b) replying within a day (c) ALL CAPITAL LETTERS (d) checking spelling
  31. 31.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
  32. 32.🔍 Which is the odd one out? (a) a polite greeting (b) no subject line (c) replying within a day (d) a clear subject line
  33. 33.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
  34. 34.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) after ten minutes (d) every hour
  35. 35.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
  36. 36.✅ Before you press Send, what should you do? (a) read it once more (b) add ten emojis (c) nothing (d) delete the subject
  37. 37.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the sign-off (c) the main message (d) the greeting
  38. 38.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
  39. 39.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the subject line (c) the sign-off (d) the greeting
  40. 40.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit

Answer key

  1. replying within a day
  2. a sensible email ID
  3. a silly email ID
  4. the sign-off
  5. why you are writing
  6. a polite greeting
  7. a good email habit
  8. a silly email ID
  9. checking spelling
  10. short paragraphs
  11. a good email habit
  12. naming the attachment
  13. signing with your name
  14. a good email habit
  15. the sign-off
  16. a polite thank-you line
  17. no subject line
  18. the subject line
  19. the greeting
  20. formally and briefly
  21. ALL CAPITAL LETTERS
  22. the subject line
  23. sum up the email
  24. emojis to a principal
  25. a poor email habit
  26. a poor email habit
  27. a polite thank-you line
  28. one based on your name
  29. the sign-off
  30. ALL CAPITAL LETTERS
  31. the subject line
  32. no subject line
  33. a poor email habit
  34. after a few working days
  35. the greeting
  36. read it once more
  37. the subject line
  38. the greeting
  39. the subject line
  40. a good email habit

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