Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 170 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
2. 2.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
3. 3.Which of these is a poor email habit? (a) a sensible email ID (b) signing with your name (c) ALL CAPITAL LETTERS (d) naming the attachment
4. 4.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
5. 5.🔍 Which is the odd one out? (a) no name at the end (b) ALL CAPITAL LETTERS (c) emojis to a principal (d) checking spelling
6. 6.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
7. 7.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the subject line (c) the main message (d) the sign-off
8. 8.Which of these is a good email habit? (a) no subject line (b) a silly email ID (c) ALL CAPITAL LETTERS (d) a polite greeting
9. 9.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the subject line (c) the sign-off (d) the greeting
10. 10.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
11. 11.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) add ten emojis (d) delete the subject
12. 12.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
13. 13.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) with many emojis (d) formally and briefly
14. 14.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
15. 15.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
16. 16.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
17. 17.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) one huge paragraph (d) a clear subject line
18. 18.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) one based on your name (d) your pet’s nickname
19. 19.🔍 Which is the odd one out? (a) no subject line (b) no name at the end (c) ALL CAPITAL LETTERS (d) a clear subject line
20. 20.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
21. 21.🔍 Which is the odd one out? (a) replying within a day (b) signing with your name (c) short paragraphs (d) a silly email ID
22. 22.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
23. 23.Which of these is a poor email habit? (a) replying within a day (b) signing with your name (c) short paragraphs (d) no subject line
24. 24.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
25. 25.Which of these is a poor email habit? (a) naming the attachment (b) a polite greeting (c) checking spelling (d) a silly email ID
26. 26.📧 What should the subject line do? (a) be a joke (b) say hello (c) be left blank (d) sum up the email
27. 27.🔍 Which is the odd one out? (a) forgetting the file (b) one huge paragraph (c) signing with your name (d) emojis to a principal
28. 28.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
29. 29.🔍 Which is the odd one out? (a) forgetting the file (b) a sensible email ID (c) one huge paragraph (d) no name at the end
30. 30.🔍 Which is the odd one out? (a) a silly email ID (b) short paragraphs (c) no name at the end (d) forgetting the file
31. 31.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) replying within a day (c) no name at the end (d) forgetting the file
32. 32.🔍 Which is the odd one out? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) short paragraphs (d) a clear subject line
33. 33.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
34. 34.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
35. 35.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
36. 36.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
37. 37.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
38. 38.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
39. 39.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
40. 40.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit

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