Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 18 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
2. 2.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
3. 3.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) every hour (c) never (d) after a few working days
4. 4.📧 Good or poor email habit: no name at the end? (a) a poor email habit (b) a good email habit
5. 5.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) your pet’s nickname (d) one based on your name
6. 6.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
7. 7.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
8. 8.🔍 Which is the odd one out? (a) naming the attachment (b) a polite greeting (c) checking spelling (d) no name at the end
9. 9.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
10. 10.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
11. 11.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
12. 12.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) short paragraphs (d) no subject line
13. 13.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
14. 14.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the sign-off (c) the main message (d) the greeting
15. 15.Which of these is a good email habit? (a) one huge paragraph (b) a silly email ID (c) emojis to a principal (d) replying within a day
16. 16.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
17. 17.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
18. 18.🔍 Which is the odd one out? (a) a silly email ID (b) no subject line (c) checking spelling (d) no name at the end
19. 19.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) like a text to a friend (d) in all capitals
20. 20.📧 What should the subject line do? (a) sum up the email (b) say hello (c) be a joke (d) be left blank
21. 21.🔍 Which is the odd one out? (a) checking spelling (b) a polite greeting (c) a clear subject line (d) forgetting the file
22. 22.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
23. 23.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
24. 24.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) delete the subject (d) read it once more
25. 25.🔍 Which is the odd one out? (a) a sensible email ID (b) checking spelling (c) no subject line (d) a polite greeting
26. 26.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) your password (d) nothing about it
27. 27.🔍 Which is the odd one out? (a) short paragraphs (b) naming the attachment (c) a sensible email ID (d) a silly email ID
28. 28.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no subject line (c) short paragraphs (d) emojis to a principal
29. 29.🔍 Which is the odd one out? (a) a sensible email ID (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) no name at the end
30. 30.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) emojis to a principal (d) no subject line
31. 31.🔍 Which is the odd one out? (a) a sensible email ID (b) short paragraphs (c) a clear subject line (d) emojis to a principal
32. 32.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) no name at the end (d) replying within a day
33. 33.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
34. 34.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
35. 35.Which of these is a good email habit? (a) a sensible email ID (b) a silly email ID (c) ALL CAPITAL LETTERS (d) emojis to a principal
36. 36.Which of these is a poor email habit? (a) short paragraphs (b) a polite greeting (c) a silly email ID (d) a clear subject line
37. 37.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
38. 38.🔍 Which is the odd one out? (a) signing with your name (b) short paragraphs (c) a clear subject line (d) text-message spelling
39. 39.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
40. 40.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the sign-off (c) the main message (d) the greeting

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