Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 171 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 What should the subject line do? (a) say hello (b) be a joke (c) sum up the email (d) be left blank
2. 2.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
3. 3.🔍 Which is the odd one out? (a) short paragraphs (b) one huge paragraph (c) a clear subject line (d) signing with your name
4. 4.Which of these is a poor email habit? (a) a clear subject line (b) forgetting the file (c) a sensible email ID (d) a polite greeting
5. 5.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
6. 6.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
7. 7.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
8. 8.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
9. 9.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
10. 10.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) one based on your name (d) your pet’s nickname
11. 11.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
12. 12.📧 Which part of an email is this? Regards, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
13. 13.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
14. 14.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
15. 15.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
16. 16.🔍 Which is the odd one out? (a) no subject line (b) a clear subject line (c) a polite greeting (d) short paragraphs
17. 17.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
18. 18.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
19. 19.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
20. 20.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
21. 21.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
22. 22.Which of these is a poor email habit? (a) replying within a day (b) a polite greeting (c) naming the attachment (d) text-message spelling
23. 23.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the main message (c) the greeting (d) the subject line
24. 24.🔍 Which is the odd one out? (a) signing with your name (b) one huge paragraph (c) no name at the end (d) forgetting the file
25. 25.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
26. 26.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) in all capitals (d) formally and briefly
27. 27.Which of these is a poor email habit? (a) a polite greeting (b) naming the attachment (c) a clear subject line (d) one huge paragraph
28. 28.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
29. 29.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the sign-off (d) the subject line
30. 30.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
31. 31.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
32. 32.Which of these is a good email habit? (a) forgetting the file (b) text-message spelling (c) naming the attachment (d) no subject line
33. 33.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
34. 34.🔍 Which is the odd one out? (a) a sensible email ID (b) replying within a day (c) a clear subject line (d) no name at the end
35. 35.Which of these is a poor email habit? (a) signing with your name (b) short paragraphs (c) no subject line (d) a clear subject line
36. 36.Which of these is a good email habit? (a) one huge paragraph (b) a silly email ID (c) no name at the end (d) a sensible email ID
37. 37.📧 Which part of an email is this? With thanks, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
38. 38.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
39. 39.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
40. 40.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line

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