Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 172 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
2. 2.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
3. 3.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
4. 4.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
5. 5.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
6. 6.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
7. 7.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
8. 8.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
9. 9.Which of these is a good email habit? (a) a silly email ID (b) one huge paragraph (c) checking spelling (d) no name at the end
10. 10.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
11. 11.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
12. 12.Which of these is a poor email habit? (a) a polite greeting (b) a clear subject line (c) emojis to a principal (d) checking spelling
13. 13.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
14. 14.📧 What should the subject line do? (a) be a joke (b) be left blank (c) say hello (d) sum up the email
15. 15.🔍 Which is the odd one out? (a) a sensible email ID (b) a clear subject line (c) short paragraphs (d) no subject line
16. 16.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
17. 17.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) with many emojis (c) in all capitals (d) like a text to a friend
18. 18.🔍 Which is the odd one out? (a) text-message spelling (b) no name at the end (c) checking spelling (d) emojis to a principal
19. 19.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
20. 20.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
21. 21.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
22. 22.🔍 Which is the odd one out? (a) checking spelling (b) naming the attachment (c) replying within a day (d) ALL CAPITAL LETTERS
23. 23.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
24. 24.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
25. 25.🔍 Which is the odd one out? (a) a sensible email ID (b) one huge paragraph (c) signing with your name (d) a polite greeting
26. 26.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
27. 27.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
28. 28.🔍 Which is the odd one out? (a) a clear subject line (b) checking spelling (c) forgetting the file (d) short paragraphs
29. 29.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) text-message spelling (d) no name at the end
30. 30.Which of these is a poor email habit? (a) checking spelling (b) a clear subject line (c) a sensible email ID (d) ALL CAPITAL LETTERS
31. 31.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
32. 32.Which of these is a good email habit? (a) short paragraphs (b) emojis to a principal (c) no name at the end (d) forgetting the file
33. 33.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
34. 34.🔍 Which is the odd one out? (a) text-message spelling (b) naming the attachment (c) a silly email ID (d) one huge paragraph
35. 35.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) read it once more (d) add ten emojis
36. 36.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
37. 37.🔍 Which is the odd one out? (a) no subject line (b) a silly email ID (c) one huge paragraph (d) short paragraphs
38. 38.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
39. 39.Which of these is a poor email habit? (a) signing with your name (b) naming the attachment (c) forgetting the file (d) a sensible email ID
40. 40.🔍 Which is the odd one out? (a) a sensible email ID (b) naming the attachment (c) a polite greeting (d) a silly email ID

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