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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 173 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
  2. 2.Which of these is a poor email habit? (a) checking spelling (b) text-message spelling (c) signing with your name (d) replying within a day
  3. 3.Which of these is a poor email habit? (a) a sensible email ID (b) a polite greeting (c) a clear subject line (d) a silly email ID
  4. 4.🔍 Which is the odd one out? (a) forgetting the file (b) no subject line (c) a silly email ID (d) replying within a day
  5. 5.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) your password (d) that a file is attached
  6. 6.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) be left blank (d) say hello
  7. 7.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
  8. 8.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
  9. 9.📧 Which part of an email is this? Regards, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
  10. 10.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the main message (b) the sign-off (c) the greeting (d) the subject line
  11. 11.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
  12. 12.🔍 Which is the odd one out? (a) no subject line (b) signing with your name (c) a clear subject line (d) checking spelling
  13. 13.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) with many emojis (d) formally and briefly
  14. 14.Which of these is a good email habit? (a) forgetting the file (b) one huge paragraph (c) naming the attachment (d) text-message spelling
  15. 15.Which of these is a poor email habit? (a) a sensible email ID (b) naming the attachment (c) emojis to a principal (d) checking spelling
  16. 16.Which of these is a good email habit? (a) emojis to a principal (b) a clear subject line (c) ALL CAPITAL LETTERS (d) text-message spelling
  17. 17.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
  18. 18.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
  19. 19.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
  20. 20.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
  21. 21.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
  22. 22.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  23. 23.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the sign-off (c) the main message (d) the greeting
  24. 24.📧 In a polite email, which comes first: the subject line or the greeting? (a) the subject line (b) the greeting
  25. 25.Which of these is a good email habit? (a) a silly email ID (b) ALL CAPITAL LETTERS (c) checking spelling (d) one huge paragraph
  26. 26.Which of these is a poor email habit? (a) naming the attachment (b) signing with your name (c) checking spelling (d) forgetting the file
  27. 27.🔍 Which is the odd one out? (a) a polite greeting (b) a silly email ID (c) no name at the end (d) no subject line
  28. 28.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
  29. 29.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
  30. 30.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
  31. 31.Which of these is a poor email habit? (a) replying within a day (b) naming the attachment (c) a polite greeting (d) ALL CAPITAL LETTERS
  32. 32.🔍 Which is the odd one out? (a) a polite greeting (b) a sensible email ID (c) replying within a day (d) a silly email ID
  33. 33.🔍 Which is the odd one out? (a) replying within a day (b) one huge paragraph (c) a sensible email ID (d) short paragraphs
  34. 34.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
  35. 35.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the greeting (c) the sign-off (d) the subject line
  36. 36.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
  37. 37.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
  38. 38.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) add ten emojis (d) read it once more
  39. 39.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
  40. 40.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing

Answer key

  1. the details
  2. text-message spelling
  3. a silly email ID
  4. replying within a day
  5. that a file is attached
  6. sum up the email
  7. a poor email habit
  8. a polite thank-you line
  9. the sign-off
  10. the main message
  11. the greeting
  12. no subject line
  13. formally and briefly
  14. naming the attachment
  15. emojis to a principal
  16. a clear subject line
  17. why you are writing
  18. a good email habit
  19. the subject line
  20. a poor email habit
  21. the main message
  22. the sign-off
  23. the subject line
  24. the subject line
  25. checking spelling
  26. forgetting the file
  27. a polite greeting
  28. the main message
  29. a good email habit
  30. a poor email habit
  31. ALL CAPITAL LETTERS
  32. a silly email ID
  33. one huge paragraph
  34. the details
  35. the subject line
  36. the details
  37. a poor email habit
  38. read it once more
  39. the sign-off
  40. why you are writing

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