Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 174 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
2. 2.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) every hour (d) after a few working days
3. 3.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
4. 4.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
5. 5.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the subject line (b) the sign-off (c) the main message (d) the greeting
6. 6.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
7. 7.🔍 Which is the odd one out? (a) emojis to a principal (b) one huge paragraph (c) a polite greeting (d) forgetting the file
8. 8.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
9. 9.📎 You attached your résumé. What should the email say? (a) your password (b) nothing about it (c) only “see” (d) that a file is attached
10. 10.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) be a joke (d) say hello
11. 11.📧 Which part of an email is this? Yours sincerely, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
12. 12.🔍 Which is the odd one out? (a) a sensible email ID (b) a polite greeting (c) replying within a day (d) no subject line
13. 13.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
14. 14.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
15. 15.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the subject line (d) the greeting
16. 16.Which of these is a good email habit? (a) no subject line (b) text-message spelling (c) one huge paragraph (d) a clear subject line
17. 17.Which of these is a good email habit? (a) no subject line (b) emojis to a principal (c) signing with your name (d) forgetting the file
18. 18.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
19. 19.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
20. 20.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
21. 21.🔍 Which is the odd one out? (a) no name at the end (b) naming the attachment (c) one huge paragraph (d) a silly email ID
22. 22.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
23. 23.📧 Which part of an email is this? Regards, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
24. 24.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
25. 25.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
26. 26.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
27. 27.Which of these is a good email habit? (a) emojis to a principal (b) no subject line (c) checking spelling (d) forgetting the file
28. 28.Which of these is a good email habit? (a) one huge paragraph (b) a silly email ID (c) no subject line (d) naming the attachment
29. 29.Which of these is a poor email habit? (a) a sensible email ID (b) signing with your name (c) forgetting the file (d) naming the attachment
30. 30.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
31. 31.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) one based on your name (d) your pet’s nickname
32. 32.📧 Which part of an email is this? With thanks, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
33. 33.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
34. 34.✅ Before you press Send, what should you do? (a) delete the subject (b) nothing (c) add ten emojis (d) read it once more
35. 35.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
36. 36.🔍 Which is the odd one out? (a) short paragraphs (b) naming the attachment (c) text-message spelling (d) a polite greeting
37. 37.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
38. 38.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
39. 39.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
40. 40.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) forgetting the file (c) no subject line (d) a polite greeting

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students