Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 175 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🏫 How should you write to a principal you have never met? (a) with many emojis (b) like a text to a friend (c) formally and briefly (d) in all capitals
2. 2.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
3. 3.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
4. 4.Which of these is a good email habit? (a) a silly email ID (b) one huge paragraph (c) no name at the end (d) a sensible email ID
5. 5.Which of these is a poor email habit? (a) checking spelling (b) naming the attachment (c) a sensible email ID (d) no name at the end
6. 6.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
7. 7.📧 Which part of an email is this? Regards, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
8. 8.📧 Which part of an email is this? With thanks, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
9. 9.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
10. 10.Which of these is a good email habit? (a) no subject line (b) no name at the end (c) one huge paragraph (d) checking spelling
11. 11.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
12. 12.📧 What should the subject line do? (a) say hello (b) be a joke (c) be left blank (d) sum up the email
13. 13.📧 In a polite email, which comes first: the greeting or a polite thank-you line? (a) the greeting (b) a polite thank-you line
14. 14.🔍 Which is the odd one out? (a) no subject line (b) ALL CAPITAL LETTERS (c) one huge paragraph (d) a sensible email ID
15. 15.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the subject line (d) the greeting
16. 16.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
17. 17.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
18. 18.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after a few working days (d) after ten minutes
19. 19.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
20. 20.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
21. 21.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
22. 22.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
23. 23.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
24. 24.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) delete the subject (d) nothing
25. 25.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) your pet’s nickname (d) one based on your name
26. 26.Which of these is a poor email habit? (a) a polite greeting (b) replying within a day (c) text-message spelling (d) checking spelling
27. 27.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
28. 28.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
29. 29.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
30. 30.Which of these is a poor email habit? (a) no subject line (b) checking spelling (c) a polite greeting (d) naming the attachment
31. 31.🔍 Which is the odd one out? (a) a polite greeting (b) one huge paragraph (c) a clear subject line (d) short paragraphs
32. 32.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the sign-off (c) the subject line (d) the greeting
33. 33.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
34. 34.Which of these is a good email habit? (a) text-message spelling (b) signing with your name (c) a silly email ID (d) no name at the end
35. 35.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
36. 36.🔍 Which is the odd one out? (a) a polite greeting (b) no subject line (c) emojis to a principal (d) ALL CAPITAL LETTERS
37. 37.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
38. 38.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
39. 39.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
40. 40.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the greeting (d) the subject line

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