Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 176 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.🔍 Which is the odd one out? (a) a sensible email ID (b) short paragraphs (c) text-message spelling (d) naming the attachment
2. 2.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
3. 3.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
4. 4.🔍 Which is the odd one out? (a) a silly email ID (b) forgetting the file (c) emojis to a principal (d) signing with your name
5. 5.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the greeting (c) the main message (d) the subject line
6. 6.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
7. 7.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
8. 8.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) delete the subject (d) add ten emojis
9. 9.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the subject line (c) the sign-off (d) the main message
10. 10.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
11. 11.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
12. 12.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
13. 13.Which of these is a poor email habit? (a) a clear subject line (b) short paragraphs (c) emojis to a principal (d) a polite greeting
14. 14.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
15. 15.Which of these is a good email habit? (a) a silly email ID (b) replying within a day (c) text-message spelling (d) forgetting the file
16. 16.⏳ When is a good time to follow up on an unanswered email? (a) after a few working days (b) never (c) every hour (d) after ten minutes
17. 17.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) one based on your name (d) a gaming handle
18. 18.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
19. 19.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
20. 20.📧 Which part of an email is this? With thanks, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
21. 21.🔍 Which is the odd one out? (a) no name at the end (b) text-message spelling (c) ALL CAPITAL LETTERS (d) a sensible email ID
22. 22.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
23. 23.📧 Which part of an email is this? Dear Principal, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
24. 24.🔍 Which is the odd one out? (a) a silly email ID (b) signing with your name (c) short paragraphs (d) checking spelling
25. 25.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
26. 26.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
27. 27.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) nothing about it (d) your password
28. 28.🔍 Which is the odd one out? (a) a polite greeting (b) short paragraphs (c) one huge paragraph (d) checking spelling
29. 29.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
30. 30.🔍 Which is the odd one out? (a) short paragraphs (b) ALL CAPITAL LETTERS (c) no name at the end (d) forgetting the file
31. 31.📧 Which part of an email is this? Regards, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
32. 32.📧 What should the subject line do? (a) be left blank (b) say hello (c) be a joke (d) sum up the email
33. 33.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
34. 34.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the subject line (c) the greeting (d) the main message
35. 35.Which of these is a good email habit? (a) text-message spelling (b) no subject line (c) a sensible email ID (d) one huge paragraph
36. 36.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
37. 37.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
38. 38.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
39. 39.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
40. 40.Which of these is a poor email habit? (a) naming the attachment (b) a polite greeting (c) a clear subject line (d) forgetting the file

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