Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 179 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.✅ Before you press Send, what should you do? (a) add ten emojis (b) delete the subject (c) nothing (d) read it once more
2. 2.Which of these is a good email habit? (a) emojis to a principal (b) text-message spelling (c) signing with your name (d) a silly email ID
3. 3.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
4. 4.Which of these is a good email habit? (a) text-message spelling (b) a silly email ID (c) no name at the end (d) short paragraphs
5. 5.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
6. 6.Which of these is a poor email habit? (a) checking spelling (b) forgetting the file (c) signing with your name (d) replying within a day
7. 7.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
8. 8.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
9. 9.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
10. 10.🔍 Which is the odd one out? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) checking spelling (d) no subject line
11. 11.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
12. 12.Which of these is a poor email habit? (a) a clear subject line (b) a sensible email ID (c) no name at the end (d) short paragraphs
13. 13.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) a funny nickname (d) your pet’s nickname
14. 14.Which of these is a good email habit? (a) one huge paragraph (b) text-message spelling (c) no subject line (d) a clear subject line
15. 15.📧 Which part of an email is this? Dear Sir, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
16. 16.Which of these is a good email habit? (a) no name at the end (b) naming the attachment (c) a silly email ID (d) ALL CAPITAL LETTERS
17. 17.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
18. 18.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
19. 19.Which of these is a poor email habit? (a) a clear subject line (b) signing with your name (c) replying within a day (d) text-message spelling
20. 20.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
21. 21.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
22. 22.🔍 Which is the odd one out? (a) short paragraphs (b) replying within a day (c) a clear subject line (d) one huge paragraph
23. 23.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
24. 24.🔍 Which is the odd one out? (a) signing with your name (b) a polite greeting (c) naming the attachment (d) no name at the end
25. 25.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
26. 26.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
27. 27.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
28. 28.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) after a few working days (d) every hour
29. 29.🔍 Which is the odd one out? (a) signing with your name (b) no name at the end (c) ALL CAPITAL LETTERS (d) one huge paragraph
30. 30.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
31. 31.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
32. 32.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
33. 33.Which of these is a poor email habit? (a) naming the attachment (b) replying within a day (c) a polite greeting (d) no subject line
34. 34.🔍 Which is the odd one out? (a) no subject line (b) a clear subject line (c) a sensible email ID (d) signing with your name
35. 35.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
36. 36.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the subject line (d) the sign-off
37. 37.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
38. 38.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
39. 39.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
40. 40.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit

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