Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 180 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the subject line (d) the sign-off
2. 2.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
3. 3.🔍 Which is the odd one out? (a) a clear subject line (b) one huge paragraph (c) no subject line (d) text-message spelling
4. 4.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
5. 5.🔍 Which is the odd one out? (a) forgetting the file (b) a clear subject line (c) replying within a day (d) a polite greeting
6. 6.🔍 Which is the odd one out? (a) no name at the end (b) a polite greeting (c) no subject line (d) text-message spelling
7. 7.Which of these is a good email habit? (a) a clear subject line (b) no subject line (c) emojis to a principal (d) no name at the end
8. 8.📧 What should the subject line do? (a) say hello (b) sum up the email (c) be left blank (d) be a joke
9. 9.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
10. 10.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) nothing (d) add ten emojis
11. 11.Which of these is a poor email habit? (a) replying within a day (b) text-message spelling (c) signing with your name (d) a sensible email ID
12. 12.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
13. 13.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
14. 14.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
15. 15.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a poor email habit (b) a good email habit
16. 16.📧 Which email ID is best for applications? (a) a gaming handle (b) a funny nickname (c) your pet’s nickname (d) one based on your name
17. 17.🔍 Which is the odd one out? (a) a sensible email ID (b) emojis to a principal (c) signing with your name (d) replying within a day
18. 18.🔍 Which is the odd one out? (a) a clear subject line (b) a sensible email ID (c) checking spelling (d) one huge paragraph
19. 19.Which of these is a poor email habit? (a) signing with your name (b) a clear subject line (c) emojis to a principal (d) a polite greeting
20. 20.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
21. 21.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
22. 22.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
23. 23.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
24. 24.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
25. 25.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
26. 26.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) formally and briefly (d) with many emojis
27. 27.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
28. 28.Which of these is a good email habit? (a) forgetting the file (b) no name at the end (c) ALL CAPITAL LETTERS (d) signing with your name
29. 29.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
30. 30.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
31. 31.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
32. 32.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
33. 33.Which of these is a good email habit? (a) replying within a day (b) emojis to a principal (c) text-message spelling (d) a silly email ID
34. 34.🔍 Which is the odd one out? (a) text-message spelling (b) short paragraphs (c) checking spelling (d) a polite greeting
35. 35.Which of these is a poor email habit? (a) signing with your name (b) a silly email ID (c) a polite greeting (d) checking spelling
36. 36.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
37. 37.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the subject line (b) the greeting (c) the main message (d) the sign-off
38. 38.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) after a few working days (c) every hour (d) never
39. 39.🔍 Which is the odd one out? (a) text-message spelling (b) short paragraphs (c) one huge paragraph (d) no name at the end
40. 40.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) emojis to a principal (c) signing with your name (d) one huge paragraph

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