Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 19 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.Which of these is a good email habit? (a) emojis to a principal (b) a silly email ID (c) short paragraphs (d) one huge paragraph
2. 2.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
3. 3.🔍 Which is the odd one out? (a) text-message spelling (b) replying within a day (c) a polite greeting (d) signing with your name
4. 4.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
5. 5.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
6. 6.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the subject line (b) the main message (c) the sign-off (d) the greeting
7. 7.📧 Which part of an email is this? Regards, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
8. 8.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
9. 9.Which of these is a poor email habit? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) short paragraphs (d) signing with your name
10. 10.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
11. 11.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
12. 12.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
13. 13.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
14. 14.⏳ When is a good time to follow up on an unanswered email? (a) after ten minutes (b) never (c) after a few working days (d) every hour
15. 15.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) a sensible email ID (d) forgetting the file
16. 16.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
17. 17.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
18. 18.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
19. 19.📧 Which email ID is best for applications? (a) your pet’s nickname (b) one based on your name (c) a gaming handle (d) a funny nickname
20. 20.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details
21. 21.Which of these is a poor email habit? (a) a polite greeting (b) emojis to a principal (c) checking spelling (d) a sensible email ID
22. 22.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
23. 23.Which of these is a poor email habit? (a) checking spelling (b) a polite greeting (c) signing with your name (d) a silly email ID
24. 24.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
25. 25.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
26. 26.Which of these is a poor email habit? (a) short paragraphs (b) text-message spelling (c) a clear subject line (d) checking spelling
27. 27.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
28. 28.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
29. 29.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
30. 30.🔍 Which is the odd one out? (a) naming the attachment (b) emojis to a principal (c) text-message spelling (d) no subject line
31. 31.🔍 Which is the odd one out? (a) a sensible email ID (b) signing with your name (c) no subject line (d) naming the attachment
32. 32.✅ Before you press Send, what should you do? (a) nothing (b) delete the subject (c) add ten emojis (d) read it once more
33. 33.🔍 Which is the odd one out? (a) replying within a day (b) a silly email ID (c) emojis to a principal (d) ALL CAPITAL LETTERS
34. 34.Which of these is a poor email habit? (a) signing with your name (b) forgetting the file (c) checking spelling (d) replying within a day
35. 35.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
36. 36.📎 You attached your résumé. What should the email say? (a) only “see” (b) nothing about it (c) your password (d) that a file is attached
37. 37.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
38. 38.🔍 Which is the odd one out? (a) forgetting the file (b) a polite greeting (c) short paragraphs (d) checking spelling
39. 39.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
40. 40.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit

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