Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 183 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Regards, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
2. 2.🔍 Which is the odd one out? (a) naming the attachment (b) a polite greeting (c) signing with your name (d) emojis to a principal
3. 3.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) formally and briefly (d) with many emojis
4. 4.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
5. 5.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
6. 6.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the subject line (c) the sign-off (d) the main message
7. 7.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the greeting (c) the sign-off (d) the main message
8. 8.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
9. 9.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
10. 10.✅ Before you press Send, what should you do? (a) nothing (b) add ten emojis (c) delete the subject (d) read it once more
11. 11.Which of these is a poor email habit? (a) a sensible email ID (b) ALL CAPITAL LETTERS (c) checking spelling (d) a polite greeting
12. 12.📧 Which email ID is best for applications? (a) a funny nickname (b) one based on your name (c) a gaming handle (d) your pet’s nickname
13. 13.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the subject line (c) the greeting (d) the sign-off
14. 14.🔍 Which is the odd one out? (a) naming the attachment (b) no subject line (c) a polite greeting (d) signing with your name
15. 15.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
16. 16.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the main message (c) the subject line (d) the greeting
17. 17.📧 Which part of an email is this? Dear Sir, (a) the main message (b) the subject line (c) the sign-off (d) the greeting
18. 18.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the sign-off (c) the greeting (d) the subject line
19. 19.📧 Which part of an email is this? Dear Ms Sharma, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
20. 20.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the sign-off (c) the subject line (d) the main message
21. 21.Which of these is a poor email habit? (a) no name at the end (b) short paragraphs (c) a polite greeting (d) a clear subject line
22. 22.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
23. 23.Which of these is a good email habit? (a) signing with your name (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) text-message spelling
24. 24.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
25. 25.🔍 Which is the odd one out? (a) a silly email ID (b) a polite greeting (c) emojis to a principal (d) ALL CAPITAL LETTERS
26. 26.Which of these is a good email habit? (a) text-message spelling (b) a silly email ID (c) emojis to a principal (d) a sensible email ID
27. 27.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
28. 28.🔍 Which is the odd one out? (a) no name at the end (b) forgetting the file (c) ALL CAPITAL LETTERS (d) checking spelling
29. 29.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) naming the attachment (c) replying within a day (d) signing with your name
30. 30.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
31. 31.Which of these is a good email habit? (a) a silly email ID (b) checking spelling (c) no subject line (d) ALL CAPITAL LETTERS
32. 32.🔍 Which is the odd one out? (a) emojis to a principal (b) naming the attachment (c) no subject line (d) a silly email ID
33. 33.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
34. 34.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
35. 35.Which of these is a poor email habit? (a) signing with your name (b) a sensible email ID (c) text-message spelling (d) short paragraphs
36. 36.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
37. 37.⏳ When is a good time to follow up on an unanswered email? (a) never (b) every hour (c) after ten minutes (d) after a few working days
38. 38.🔍 Which is the odd one out? (a) signing with your name (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) a silly email ID
39. 39.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
40. 40.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details

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