Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 184 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
2. 2.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after ten minutes (c) after a few working days (d) every hour
3. 3.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
4. 4.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
5. 5.Which of these is a good email habit? (a) one huge paragraph (b) forgetting the file (c) no subject line (d) a sensible email ID
6. 6.Which of these is a poor email habit? (a) checking spelling (b) a polite greeting (c) forgetting the file (d) replying within a day
7. 7.🔍 Which is the odd one out? (a) short paragraphs (b) ALL CAPITAL LETTERS (c) signing with your name (d) checking spelling
8. 8.📧 What should the subject line do? (a) be a joke (b) sum up the email (c) be left blank (d) say hello
9. 9.📧 Which part of an email is this? With thanks, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
10. 10.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
11. 11.Which of these is a poor email habit? (a) a polite greeting (b) checking spelling (c) no subject line (d) a sensible email ID
12. 12.🔍 Which is the odd one out? (a) emojis to a principal (b) a clear subject line (c) one huge paragraph (d) no subject line
13. 13.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the sign-off (d) the subject line
14. 14.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) in all capitals (d) formally and briefly
15. 15.📎 You attached your résumé. What should the email say? (a) only “see” (b) your password (c) nothing about it (d) that a file is attached
16. 16.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
17. 17.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
18. 18.Which of these is a poor email habit? (a) a sensible email ID (b) a polite greeting (c) a clear subject line (d) a silly email ID
19. 19.🔍 Which is the odd one out? (a) forgetting the file (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) naming the attachment
20. 20.✅ Before you press Send, what should you do? (a) add ten emojis (b) nothing (c) delete the subject (d) read it once more
21. 21.🔍 Which is the odd one out? (a) no subject line (b) checking spelling (c) ALL CAPITAL LETTERS (d) emojis to a principal
22. 22.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
23. 23.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) your pet’s nickname (d) a funny nickname
24. 24.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
25. 25.📧 Which part of an email is this? Dear Ma’am, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
26. 26.🔍 Which is the odd one out? (a) short paragraphs (b) a polite greeting (c) naming the attachment (d) a silly email ID
27. 27.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
28. 28.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
29. 29.Which of these is a poor email habit? (a) emojis to a principal (b) short paragraphs (c) checking spelling (d) replying within a day
30. 30.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
31. 31.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) no subject line (d) no name at the end
32. 32.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) ALL CAPITAL LETTERS (d) a clear subject line
33. 33.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
34. 34.📧 In a polite email, which comes first: the greeting or why you are writing? (a) the greeting (b) why you are writing
35. 35.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the main message (d) the subject line
36. 36.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the greeting (c) the main message (d) the sign-off
37. 37.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
38. 38.🔍 Which is the odd one out? (a) no subject line (b) short paragraphs (c) text-message spelling (d) one huge paragraph
39. 39.🔍 Which is the odd one out? (a) a polite greeting (b) a clear subject line (c) short paragraphs (d) emojis to a principal
40. 40.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the main message (c) the subject line (d) the greeting

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