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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 185 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  2. 2.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
  3. 3.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
  4. 4.📧 In a polite email, which comes first: the details or why you are writing? (a) the details (b) why you are writing
  5. 5.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
  6. 6.🔍 Which is the odd one out? (a) emojis to a principal (b) a silly email ID (c) one huge paragraph (d) a clear subject line
  7. 7.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
  8. 8.Which of these is a good email habit? (a) one huge paragraph (b) emojis to a principal (c) ALL CAPITAL LETTERS (d) naming the attachment
  9. 9.🔍 Which is the odd one out? (a) short paragraphs (b) checking spelling (c) a polite greeting (d) text-message spelling
  10. 10.📧 Which part of an email is this? Dear Ma’am, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
  11. 11.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
  12. 12.📧 Which part of an email is this? With thanks, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  13. 13.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the sign-off (b) the main message (c) the subject line (d) the greeting
  14. 14.🔍 Which is the odd one out? (a) no subject line (b) checking spelling (c) ALL CAPITAL LETTERS (d) emojis to a principal
  15. 15.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the sign-off (d) the greeting
  16. 16.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
  17. 17.🔍 Which is the odd one out? (a) a silly email ID (b) text-message spelling (c) signing with your name (d) forgetting the file
  18. 18.📧 In a polite email, which comes first: why you are writing or the subject line? (a) why you are writing (b) the subject line
  19. 19.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
  20. 20.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
  21. 21.Which of these is a poor email habit? (a) one huge paragraph (b) a clear subject line (c) a polite greeting (d) a sensible email ID
  22. 22.🔍 Which is the odd one out? (a) a sensible email ID (b) signing with your name (c) forgetting the file (d) a polite greeting
  23. 23.🔍 Which is the odd one out? (a) a polite greeting (b) ALL CAPITAL LETTERS (c) replying within a day (d) short paragraphs
  24. 24.Which of these is a poor email habit? (a) checking spelling (b) forgetting the file (c) signing with your name (d) a clear subject line
  25. 25.Which of these is a poor email habit? (a) a silly email ID (b) a polite greeting (c) a sensible email ID (d) a clear subject line
  26. 26.📧 In a polite email, which comes first: why you are writing or your full name? (a) why you are writing (b) your full name
  27. 27.📎 You attached your résumé. What should the email say? (a) your password (b) that a file is attached (c) nothing about it (d) only “see”
  28. 28.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
  29. 29.✅ Before you press Send, what should you do? (a) add ten emojis (b) read it once more (c) nothing (d) delete the subject
  30. 30.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
  31. 31.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
  32. 32.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
  33. 33.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
  34. 34.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
  35. 35.Which of these is a good email habit? (a) one huge paragraph (b) no name at the end (c) forgetting the file (d) a polite greeting
  36. 36.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
  37. 37.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
  38. 38.🏫 How should you write to a principal you have never met? (a) with many emojis (b) in all capitals (c) like a text to a friend (d) formally and briefly
  39. 39.Which of these is a good email habit? (a) a silly email ID (b) replying within a day (c) text-message spelling (d) ALL CAPITAL LETTERS
  40. 40.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting

Answer key

  1. the subject line
  2. a good email habit
  3. why you are writing
  4. why you are writing
  5. a good email habit
  6. a clear subject line
  7. the details
  8. naming the attachment
  9. text-message spelling
  10. the greeting
  11. the greeting
  12. the sign-off
  13. the subject line
  14. checking spelling
  15. the subject line
  16. a poor email habit
  17. signing with your name
  18. the subject line
  19. a good email habit
  20. a poor email habit
  21. one huge paragraph
  22. forgetting the file
  23. ALL CAPITAL LETTERS
  24. forgetting the file
  25. a silly email ID
  26. why you are writing
  27. that a file is attached
  28. the subject line
  29. read it once more
  30. a poor email habit
  31. the subject line
  32. a good email habit
  33. a polite thank-you line
  34. the sign-off
  35. a polite greeting
  36. a poor email habit
  37. why you are writing
  38. formally and briefly
  39. replying within a day
  40. the greeting

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