Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 186 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
2. 2.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
3. 3.📧 Good or poor email habit: no subject line? (a) a poor email habit (b) a good email habit
4. 4.📧 Good or poor email habit: a sensible email ID? (a) a poor email habit (b) a good email habit
5. 5.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) like a text to a friend (d) formally and briefly
6. 6.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
7. 7.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
8. 8.🔍 Which is the odd one out? (a) a clear subject line (b) text-message spelling (c) a polite greeting (d) checking spelling
9. 9.🔍 Which is the odd one out? (a) no name at the end (b) emojis to a principal (c) signing with your name (d) forgetting the file
10. 10.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
11. 11.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the greeting (c) the sign-off (d) the main message
12. 12.📧 What should the subject line do? (a) be left blank (b) say hello (c) be a joke (d) sum up the email
13. 13.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the subject line (c) the greeting (d) the sign-off
14. 14.📧 Good or poor email habit: ALL CAPITAL LETTERS? (a) a good email habit (b) a poor email habit
15. 15.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) only “see” (d) that a file is attached
16. 16.Which of these is a good email habit? (a) one huge paragraph (b) a clear subject line (c) ALL CAPITAL LETTERS (d) emojis to a principal
17. 17.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
18. 18.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
19. 19.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) a gaming handle (d) one based on your name
20. 20.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
21. 21.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
22. 22.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
23. 23.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
24. 24.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
25. 25.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) never (d) after a few working days
26. 26.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
27. 27.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the subject line (c) the sign-off (d) the main message
28. 28.🔍 Which is the odd one out? (a) a clear subject line (b) a polite greeting (c) no subject line (d) checking spelling
29. 29.🔍 Which is the odd one out? (a) no name at the end (b) ALL CAPITAL LETTERS (c) a polite greeting (d) emojis to a principal
30. 30.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
31. 31.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
32. 32.📧 Which part of an email is this? Regards, (a) the subject line (b) the sign-off (c) the greeting (d) the main message
33. 33.🔍 Which is the odd one out? (a) forgetting the file (b) emojis to a principal (c) a clear subject line (d) ALL CAPITAL LETTERS
34. 34.📧 Good or poor email habit: a silly email ID? (a) a poor email habit (b) a good email habit
35. 35.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
36. 36.🔍 Which is the odd one out? (a) one huge paragraph (b) a polite greeting (c) short paragraphs (d) replying within a day
37. 37.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
38. 38.🔍 Which is the odd one out? (a) forgetting the file (b) a clear subject line (c) a polite greeting (d) short paragraphs
39. 39.🔍 Which is the odd one out? (a) emojis to a principal (b) ALL CAPITAL LETTERS (c) short paragraphs (d) a silly email ID
40. 40.🔍 Which is the odd one out? (a) no subject line (b) forgetting the file (c) ALL CAPITAL LETTERS (d) a sensible email ID

Free interview skills lessons, practice and worksheets at talentjr.in/interview-skills-for-students