Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 187 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the main message (c) the subject line (d) the greeting
2. 2.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
3. 3.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the sign-off (c) the greeting (d) the subject line
4. 4.Which of these is a poor email habit? (a) a clear subject line (b) no subject line (c) naming the attachment (d) a polite greeting
5. 5.✅ Before you press Send, what should you do? (a) read it once more (b) nothing (c) delete the subject (d) add ten emojis
6. 6.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
7. 7.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
8. 8.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
9. 9.📧 Good or poor email habit: naming the attachment? (a) a good email habit (b) a poor email habit
10. 10.📎 You attached your résumé. What should the email say? (a) your password (b) only “see” (c) that a file is attached (d) nothing about it
11. 11.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
12. 12.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a gaming handle (c) one based on your name (d) a funny nickname
13. 13.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
14. 14.📧 Good or poor email habit: replying within a day? (a) a good email habit (b) a poor email habit
15. 15.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) in all capitals (c) with many emojis (d) formally and briefly
16. 16.Which of these is a poor email habit? (a) no name at the end (b) a polite greeting (c) checking spelling (d) naming the attachment
17. 17.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the sign-off (d) the subject line
18. 18.📧 Which part of an email is this? Dear Principal, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
19. 19.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
20. 20.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the subject line (c) the sign-off (d) the greeting
21. 21.📧 Which part of an email is this? Regards, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
22. 22.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
23. 23.🔍 Which is the odd one out? (a) no subject line (b) no name at the end (c) emojis to a principal (d) signing with your name
24. 24.📧 Which part of an email is this? Thank you and regards, (a) the main message (b) the subject line (c) the greeting (d) the sign-off
25. 25.🔍 Which is the odd one out? (a) a polite greeting (b) text-message spelling (c) forgetting the file (d) emojis to a principal
26. 26.🔍 Which is the odd one out? (a) a silly email ID (b) one huge paragraph (c) forgetting the file (d) naming the attachment
27. 27.Which of these is a poor email habit? (a) a clear subject line (b) a silly email ID (c) short paragraphs (d) checking spelling
28. 28.Which of these is a good email habit? (a) text-message spelling (b) a silly email ID (c) no name at the end (d) a sensible email ID
29. 29.📧 Good or poor email habit: no subject line? (a) a good email habit (b) a poor email habit
30. 30.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
31. 31.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
32. 32.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
33. 33.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
34. 34.📧 What should the subject line do? (a) say hello (b) be a joke (c) be left blank (d) sum up the email
35. 35.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
36. 36.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
37. 37.Which of these is a poor email habit? (a) a polite greeting (b) a sensible email ID (c) text-message spelling (d) a clear subject line
38. 38.📧 In a polite email, which comes first: the greeting or the details? (a) the greeting (b) the details
39. 39.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
40. 40.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) after ten minutes (c) never (d) after a few working days

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