Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 188 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: your full name or why you are writing? (a) your full name (b) why you are writing
2. 2.Which of these is a good email habit? (a) a polite greeting (b) forgetting the file (c) ALL CAPITAL LETTERS (d) no name at the end
3. 3.Which of these is a poor email habit? (a) short paragraphs (b) a silly email ID (c) replying within a day (d) a polite greeting
4. 4.📧 What should the subject line do? (a) say hello (b) be a joke (c) sum up the email (d) be left blank
5. 5.🔍 Which is the odd one out? (a) a clear subject line (b) naming the attachment (c) a polite greeting (d) ALL CAPITAL LETTERS
6. 6.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
7. 7.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the main message (c) the greeting (d) the subject line
8. 8.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
9. 9.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the sign-off (b) the greeting (c) the main message (d) the subject line
10. 10.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
11. 11.Which of these is a poor email habit? (a) short paragraphs (b) a clear subject line (c) replying within a day (d) no name at the end
12. 12.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the greeting (c) the subject line (d) the sign-off
13. 13.🔍 Which is the odd one out? (a) signing with your name (b) a clear subject line (c) replying within a day (d) no subject line
14. 14.📧 In a polite email, which comes first: a polite thank-you line or the greeting? (a) a polite thank-you line (b) the greeting
15. 15.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the subject line (c) the greeting (d) the sign-off
16. 16.📧 Which part of an email is this? Yours sincerely, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
17. 17.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) in all capitals (d) like a text to a friend
18. 18.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
19. 19.📧 Which part of an email is this? Thank you and regards, (a) the sign-off (b) the main message (c) the subject line (d) the greeting
20. 20.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
21. 21.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
22. 22.📧 Which part of an email is this? Regards, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
23. 23.🔍 Which is the odd one out? (a) no name at the end (b) one huge paragraph (c) forgetting the file (d) checking spelling
24. 24.🔍 Which is the odd one out? (a) short paragraphs (b) naming the attachment (c) a silly email ID (d) signing with your name
25. 25.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
26. 26.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the subject line (c) the main message (d) the greeting
27. 27.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) every hour (d) after ten minutes
28. 28.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
29. 29.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
30. 30.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a polite greeting (c) emojis to a principal (d) forgetting the file
31. 31.🔍 Which is the odd one out? (a) short paragraphs (b) a sensible email ID (c) a clear subject line (d) one huge paragraph
32. 32.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) short paragraphs (d) signing with your name
33. 33.📧 Which part of an email is this? With thanks, (a) the main message (b) the greeting (c) the sign-off (d) the subject line
34. 34.🔍 Which is the odd one out? (a) text-message spelling (b) forgetting the file (c) naming the attachment (d) no name at the end
35. 35.Which of these is a good email habit? (a) a clear subject line (b) text-message spelling (c) a silly email ID (d) emojis to a principal
36. 36.🔍 Which is the odd one out? (a) signing with your name (b) no name at the end (c) forgetting the file (d) a silly email ID
37. 37.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
38. 38.🔍 Which is the odd one out? (a) naming the attachment (b) forgetting the file (c) a polite greeting (d) short paragraphs
39. 39.Which of these is a poor email habit? (a) signing with your name (b) a polite greeting (c) emojis to a principal (d) checking spelling
40. 40.Which of these is a good email habit? (a) a sensible email ID (b) one huge paragraph (c) a silly email ID (d) no name at the end

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