Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 189 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the greeting (c) the sign-off (d) the subject line
2. 2.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
3. 3.🔍 Which is the odd one out? (a) no subject line (b) naming the attachment (c) a clear subject line (d) short paragraphs
4. 4.🔍 Which is the odd one out? (a) no subject line (b) ALL CAPITAL LETTERS (c) naming the attachment (d) a silly email ID
5. 5.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
6. 6.Which of these is a good email habit? (a) text-message spelling (b) no subject line (c) emojis to a principal (d) naming the attachment
7. 7.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the subject line (c) the sign-off (d) the main message
8. 8.📎 You attached your résumé. What should the email say? (a) only “see” (b) that a file is attached (c) your password (d) nothing about it
9. 9.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the sign-off (b) the main message (c) the greeting (d) the subject line
10. 10.📧 In a polite email, which comes first: the subject line or the details? (a) the subject line (b) the details
11. 11.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
12. 12.Which of these is a poor email habit? (a) short paragraphs (b) naming the attachment (c) no name at the end (d) a sensible email ID
13. 13.📧 Good or poor email habit: emojis to a principal? (a) a poor email habit (b) a good email habit
14. 14.📧 Good or poor email habit: naming the attachment? (a) a poor email habit (b) a good email habit
15. 15.🔍 Which is the odd one out? (a) one huge paragraph (b) text-message spelling (c) a silly email ID (d) a polite greeting
16. 16.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the main message (c) the greeting (d) the sign-off
17. 17.✅ Before you press Send, what should you do? (a) nothing (b) read it once more (c) add ten emojis (d) delete the subject
18. 18.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) a gaming handle (d) one based on your name
19. 19.Which of these is a poor email habit? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) replying within a day (d) a clear subject line
20. 20.🏫 How should you write to a principal you have never met? (a) with many emojis (b) formally and briefly (c) like a text to a friend (d) in all capitals
21. 21.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
22. 22.📧 Good or poor email habit: one huge paragraph? (a) a poor email habit (b) a good email habit
23. 23.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
24. 24.📧 In a polite email, which comes first: the sign-off or why you are writing? (a) the sign-off (b) why you are writing
25. 25.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
26. 26.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
27. 27.🔍 Which is the odd one out? (a) a sensible email ID (b) naming the attachment (c) replying within a day (d) a silly email ID
28. 28.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
29. 29.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the greeting (c) the subject line (d) the sign-off
30. 30.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
31. 31.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
32. 32.Which of these is a good email habit? (a) emojis to a principal (b) a clear subject line (c) one huge paragraph (d) a silly email ID
33. 33.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
34. 34.🔍 Which is the odd one out? (a) text-message spelling (b) a clear subject line (c) emojis to a principal (d) no subject line
35. 35.📧 Good or poor email habit: forgetting the file? (a) a poor email habit (b) a good email habit
36. 36.📧 Which part of an email is this? Regards, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
37. 37.Which of these is a good email habit? (a) a silly email ID (b) no name at the end (c) ALL CAPITAL LETTERS (d) a sensible email ID
38. 38.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
39. 39.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the sign-off (c) the greeting (d) the subject line
40. 40.🔍 Which is the odd one out? (a) forgetting the file (b) checking spelling (c) emojis to a principal (d) no subject line

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