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Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 190 · 40 questions
TalentJR

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

NameDateTime takenScore ___ / 40
  1. 1.📧 In a polite email, which comes first: why you are writing or the sign-off? (a) why you are writing (b) the sign-off
  2. 2.Which of these is a good email habit? (a) forgetting the file (b) one huge paragraph (c) emojis to a principal (d) checking spelling
  3. 3.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
  4. 4.📧 Which part of an email is this? Regards, (a) the sign-off (b) the subject line (c) the greeting (d) the main message
  5. 5.Which of these is a good email habit? (a) a silly email ID (b) one huge paragraph (c) signing with your name (d) emojis to a principal
  6. 6.Which of these is a poor email habit? (a) naming the attachment (b) replying within a day (c) checking spelling (d) forgetting the file
  7. 7.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
  8. 8.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the main message (c) the greeting (d) the sign-off
  9. 9.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the main message (b) the subject line (c) the greeting (d) the sign-off
  10. 10.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
  11. 11.📎 You attached your résumé. What should the email say? (a) that a file is attached (b) only “see” (c) nothing about it (d) your password
  12. 12.📧 In a polite email, which comes first: your full name or the subject line? (a) your full name (b) the subject line
  13. 13.📧 Good or poor email habit: a polite greeting? (a) a poor email habit (b) a good email habit
  14. 14.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the main message (b) the subject line (c) the greeting (d) the sign-off
  15. 15.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) text-message spelling (c) a sensible email ID (d) forgetting the file
  16. 16.🔍 Which is the odd one out? (a) forgetting the file (b) text-message spelling (c) ALL CAPITAL LETTERS (d) replying within a day
  17. 17.📧 In a polite email, which comes first: the sign-off or the subject line? (a) the sign-off (b) the subject line
  18. 18.Which of these is a poor email habit? (a) checking spelling (b) no subject line (c) a clear subject line (d) signing with your name
  19. 19.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
  20. 20.🔍 Which is the odd one out? (a) replying within a day (b) signing with your name (c) a polite greeting (d) a silly email ID
  21. 21.Which of these is a good email habit? (a) emojis to a principal (b) one huge paragraph (c) forgetting the file (d) naming the attachment
  22. 22.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
  23. 23.📧 Which part of an email is this? Dear Ma’am, (a) the sign-off (b) the greeting (c) the subject line (d) the main message
  24. 24.📧 Which part of an email is this? Yours sincerely, (a) the greeting (b) the main message (c) the sign-off (d) the subject line
  25. 25.📧 Good or poor email habit: one huge paragraph? (a) a good email habit (b) a poor email habit
  26. 26.📧 Good or poor email habit: emojis to a principal? (a) a good email habit (b) a poor email habit
  27. 27.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
  28. 28.📧 In a polite email, which comes first: why you are writing or the details? (a) why you are writing (b) the details
  29. 29.📧 Which part of an email is this? Thank you and regards, (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  30. 30.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
  31. 31.🔍 Which is the odd one out? (a) no name at the end (b) a polite greeting (c) text-message spelling (d) forgetting the file
  32. 32.🔍 Which is the odd one out? (a) a clear subject line (b) short paragraphs (c) no subject line (d) signing with your name
  33. 33.🔍 Which is the odd one out? (a) short paragraphs (b) no subject line (c) a silly email ID (d) one huge paragraph
  34. 34.Which of these is a good email habit? (a) no subject line (b) a silly email ID (c) text-message spelling (d) short paragraphs
  35. 35.Which of these is a good email habit? (a) one huge paragraph (b) emojis to a principal (c) a clear subject line (d) a silly email ID
  36. 36.📧 Which email ID is best for applications? (a) a gaming handle (b) one based on your name (c) your pet’s nickname (d) a funny nickname
  37. 37.📧 What should the subject line do? (a) be a joke (b) be left blank (c) sum up the email (d) say hello
  38. 38.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the subject line (b) the sign-off (c) the greeting (d) the main message
  39. 39.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the subject line (c) the main message (d) the sign-off
  40. 40.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit

Answer key

  1. why you are writing
  2. checking spelling
  3. a poor email habit
  4. the sign-off
  5. signing with your name
  6. forgetting the file
  7. a good email habit
  8. the greeting
  9. the subject line
  10. a good email habit
  11. that a file is attached
  12. the subject line
  13. a good email habit
  14. the subject line
  15. a sensible email ID
  16. replying within a day
  17. the subject line
  18. no subject line
  19. a poor email habit
  20. a silly email ID
  21. naming the attachment
  22. a polite thank-you line
  23. the greeting
  24. the sign-off
  25. a poor email habit
  26. a poor email habit
  27. a good email habit
  28. why you are writing
  29. the sign-off
  30. the greeting
  31. a polite greeting
  32. no subject line
  33. short paragraphs
  34. short paragraphs
  35. a clear subject line
  36. one based on your name
  37. sum up the email
  38. the main message
  39. the subject line
  40. a good email habit

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