Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 20 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Thank you and regards, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
2. 2.🔍 Which is the odd one out? (a) a polite greeting (b) replying within a day (c) naming the attachment (d) emojis to a principal
3. 3.📧 Which part of an email is this? Please find my résumé attached for the summer internship. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
4. 4.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) a sensible email ID (c) no name at the end (d) a silly email ID
5. 5.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
6. 6.📧 Good or poor email habit: text-message spelling? (a) a poor email habit (b) a good email habit
7. 7.📧 What should the subject line do? (a) be left blank (b) sum up the email (c) say hello (d) be a joke
8. 8.📧 In a polite email, which comes first: the details or the greeting? (a) the details (b) the greeting
9. 9.📧 In a polite email, which comes first: why you are writing or a polite thank-you line? (a) why you are writing (b) a polite thank-you line
10. 10.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
11. 11.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
12. 12.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
13. 13.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
14. 14.🏫 How should you write to a principal you have never met? (a) formally and briefly (b) with many emojis (c) like a text to a friend (d) in all capitals
15. 15.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) that a file is attached (d) only “see”
16. 16.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no name at the end (c) replying within a day (d) no subject line
17. 17.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
18. 18.📧 Good or poor email habit: a polite greeting? (a) a good email habit (b) a poor email habit
19. 19.🔍 Which is the odd one out? (a) signing with your name (b) replying within a day (c) a clear subject line (d) ALL CAPITAL LETTERS
20. 20.📧 Which part of an email is this? Dear Sir, (a) the subject line (b) the main message (c) the sign-off (d) the greeting
21. 21.📧 Good or poor email habit: a clear subject line? (a) a poor email habit (b) a good email habit
22. 22.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
23. 23.Which of these is a good email habit? (a) short paragraphs (b) emojis to a principal (c) a silly email ID (d) text-message spelling
24. 24.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
25. 25.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
26. 26.⏳ When is a good time to follow up on an unanswered email? (a) every hour (b) never (c) after ten minutes (d) after a few working days
27. 27.Which of these is a poor email habit? (a) one huge paragraph (b) a clear subject line (c) a sensible email ID (d) signing with your name
28. 28.Which of these is a good email habit? (a) a clear subject line (b) forgetting the file (c) no name at the end (d) emojis to a principal
29. 29.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
30. 30.🔍 Which is the odd one out? (a) a silly email ID (b) a clear subject line (c) signing with your name (d) a polite greeting
31. 31.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
32. 32.📧 Which email ID is best for applications? (a) a gaming handle (b) your pet’s nickname (c) a funny nickname (d) one based on your name
33. 33.Which of these is a poor email habit? (a) replying within a day (b) signing with your name (c) emojis to a principal (d) a sensible email ID
34. 34.📧 Good or poor email habit: short paragraphs? (a) a good email habit (b) a poor email habit
35. 35.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no name at the end (c) naming the attachment (d) text-message spelling
36. 36.📧 In a polite email, which comes first: the details or your full name? (a) the details (b) your full name
37. 37.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the main message (b) the greeting (c) the subject line (d) the sign-off
38. 38.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the main message (b) the greeting (c) the subject line (d) the sign-off
39. 39.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
40. 40.🔍 Which is the odd one out? (a) checking spelling (b) a sensible email ID (c) no name at the end (d) signing with your name

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