Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 191 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the subject line (d) the sign-off
2. 2.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
3. 3.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the main message (c) the sign-off (d) the subject line
4. 4.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
5. 5.📧 Which part of an email is this? With thanks, (a) the sign-off (b) the main message (c) the greeting (d) the subject line
6. 6.📧 Which email ID is best for applications? (a) one based on your name (b) a gaming handle (c) your pet’s nickname (d) a funny nickname
7. 7.Which of these is a good email habit? (a) a silly email ID (b) text-message spelling (c) emojis to a principal (d) checking spelling
8. 8.Which of these is a good email habit? (a) one huge paragraph (b) no subject line (c) no name at the end (d) replying within a day
9. 9.📧 In a polite email, which comes first: a polite thank-you line or your full name? (a) a polite thank-you line (b) your full name
10. 10.📧 Which part of an email is this? I need the certificate for a college application due on 20 June. (a) the sign-off (b) the greeting (c) the subject line (d) the main message
11. 11.Which of these is a good email habit? (a) one huge paragraph (b) a silly email ID (c) short paragraphs (d) ALL CAPITAL LETTERS
12. 12.🔍 Which is the odd one out? (a) emojis to a principal (b) a silly email ID (c) replying within a day (d) forgetting the file
13. 13.Which of these is a poor email habit? (a) a sensible email ID (b) a polite greeting (c) a silly email ID (d) a clear subject line
14. 14.📧 Which part of an email is this? Subject: Leave application for 12 March (a) the subject line (b) the greeting (c) the main message (d) the sign-off
15. 15.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
16. 16.📧 Which part of an email is this? Subject: Request for a bonafide certificate (a) the greeting (b) the sign-off (c) the main message (d) the subject line
17. 17.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
18. 18.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) only “see” (d) that a file is attached
19. 19.📧 In a polite email, which comes first: the subject line or a polite thank-you line? (a) the subject line (b) a polite thank-you line
20. 20.📧 Which part of an email is this? Dear Principal, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
21. 21.Which of these is a poor email habit? (a) replying within a day (b) naming the attachment (c) no subject line (d) a sensible email ID
22. 22.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no subject line (c) checking spelling (d) text-message spelling
23. 23.📧 In a polite email, which comes first: why you are writing or the greeting? (a) why you are writing (b) the greeting
24. 24.📧 In a polite email, which comes first: a polite thank-you line or why you are writing? (a) a polite thank-you line (b) why you are writing
25. 25.📧 In a polite email, which comes first: your full name or the greeting? (a) your full name (b) the greeting
26. 26.📧 In a polite email, which comes first: the sign-off or a polite thank-you line? (a) the sign-off (b) a polite thank-you line
27. 27.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
28. 28.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
29. 29.📧 What should the subject line do? (a) sum up the email (b) be a joke (c) be left blank (d) say hello
30. 30.📧 Good or poor email habit: checking spelling? (a) a poor email habit (b) a good email habit
31. 31.Which of these is a poor email habit? (a) no name at the end (b) replying within a day (c) naming the attachment (d) a sensible email ID
32. 32.Which of these is a good email habit? (a) a silly email ID (b) a polite greeting (c) forgetting the file (d) no name at the end
33. 33.🏫 How should you write to a principal you have never met? (a) in all capitals (b) like a text to a friend (c) with many emojis (d) formally and briefly
34. 34.📧 Which part of an email is this? Dear Ms Sharma, (a) the main message (b) the sign-off (c) the greeting (d) the subject line
35. 35.📧 Which part of an email is this? Regards, (a) the main message (b) the sign-off (c) the subject line (d) the greeting
36. 36.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
37. 37.Which of these is a poor email habit? (a) a sensible email ID (b) ALL CAPITAL LETTERS (c) checking spelling (d) signing with your name
38. 38.📧 In a polite email, which comes first: the details or the sign-off? (a) the details (b) the sign-off
39. 39.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
40. 40.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the main message (b) the greeting (c) the subject line (d) the sign-off

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