Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 196 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: a polite thank-you line or the subject line? (a) a polite thank-you line (b) the subject line
2. 2.📧 Good or poor email habit: signing with your name? (a) a good email habit (b) a poor email habit
3. 3.📧 Which part of an email is this? Dear Principal, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
4. 4.📎 You attached your résumé. What should the email say? (a) nothing about it (b) only “see” (c) your password (d) that a file is attached
5. 5.Which of these is a poor email habit? (a) naming the attachment (b) ALL CAPITAL LETTERS (c) checking spelling (d) a clear subject line
6. 6.📧 Which email ID is best for applications? (a) a funny nickname (b) a gaming handle (c) your pet’s nickname (d) one based on your name
7. 7.🔍 Which is the odd one out? (a) one huge paragraph (b) forgetting the file (c) a sensible email ID (d) ALL CAPITAL LETTERS
8. 8.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
9. 9.🔍 Which is the odd one out? (a) a silly email ID (b) one huge paragraph (c) text-message spelling (d) checking spelling
10. 10.🔍 Which is the odd one out? (a) a sensible email ID (b) emojis to a principal (c) checking spelling (d) short paragraphs
11. 11.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
12. 12.Which of these is a good email habit? (a) forgetting the file (b) signing with your name (c) emojis to a principal (d) one huge paragraph
13. 13.🔍 Which is the odd one out? (a) naming the attachment (b) short paragraphs (c) ALL CAPITAL LETTERS (d) checking spelling
14. 14.📧 What should the subject line do? (a) sum up the email (b) be left blank (c) say hello (d) be a joke
15. 15.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
16. 16.📧 In a polite email, which comes first: your full name or a polite thank-you line? (a) your full name (b) a polite thank-you line
17. 17.🔍 Which is the odd one out? (a) signing with your name (b) forgetting the file (c) a clear subject line (d) short paragraphs
18. 18.📧 Which part of an email is this? Dear Ms Sharma, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
19. 19.Which of these is a poor email habit? (a) one huge paragraph (b) a clear subject line (c) checking spelling (d) signing with your name
20. 20.🔍 Which is the odd one out? (a) a polite greeting (b) checking spelling (c) a sensible email ID (d) one huge paragraph
21. 21.🔍 Which is the odd one out? (a) short paragraphs (b) no subject line (c) a clear subject line (d) checking spelling
22. 22.📧 In a polite email, which comes first: your full name or the sign-off? (a) your full name (b) the sign-off
23. 23.Which of these is a good email habit? (a) text-message spelling (b) ALL CAPITAL LETTERS (c) forgetting the file (d) a polite greeting
24. 24.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no name at the end (c) replying within a day (d) emojis to a principal
25. 25.📧 Good or poor email habit: text-message spelling? (a) a good email habit (b) a poor email habit
26. 26.📧 In a polite email, which comes first: your full name or the details? (a) your full name (b) the details
27. 27.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) add ten emojis (d) nothing
28. 28.📧 Which part of an email is this? With thanks, (a) the greeting (b) the main message (c) the subject line (d) the sign-off
29. 29.Which of these is a good email habit? (a) one huge paragraph (b) no name at the end (c) emojis to a principal (d) a sensible email ID
30. 30.📧 Good or poor email habit: a silly email ID? (a) a good email habit (b) a poor email habit
31. 31.📧 Which part of an email is this? Dear Sir, (a) the greeting (b) the sign-off (c) the main message (d) the subject line
32. 32.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the greeting (b) the sign-off (c) the main message (d) the subject line
33. 33.🏫 How should you write to a principal you have never met? (a) in all capitals (b) with many emojis (c) like a text to a friend (d) formally and briefly
34. 34.📧 Good or poor email habit: checking spelling? (a) a good email habit (b) a poor email habit
35. 35.Which of these is a poor email habit? (a) short paragraphs (b) no subject line (c) a sensible email ID (d) replying within a day
36. 36.Which of these is a poor email habit? (a) a polite greeting (b) a silly email ID (c) a sensible email ID (d) short paragraphs
37. 37.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the subject line (d) the sign-off
38. 38.📧 Which part of an email is this? Dear Ma’am, (a) the subject line (b) the sign-off (c) the main message (d) the greeting
39. 39.📧 Good or poor email habit: no name at the end? (a) a good email habit (b) a poor email habit
40. 40.⏳ When is a good time to follow up on an unanswered email? (a) never (b) after a few working days (c) after ten minutes (d) every hour

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