Communication Skills Worksheet: Email Manners

Interview skills lesson 4: Email manners · Set 197 · 40 questions

Tip (Subject to signature): Order: subject line → greeting → why you are writing → details → a polite thank-you line → sign-off → your full name. Good habits: a clear subject, short paragraphs, checked spelling, a named attachment, an email ID based on your name. Poor habits: no subject, ALL CAPITALS, emojis to a principal, text-message spelling, one huge paragraph, no name at the end. Follow up politely after a few working days.

1. 1.📧 In a polite email, which comes first: the greeting or the subject line? (a) the greeting (b) the subject line
2. 2.Which of these is a good email habit? (a) ALL CAPITAL LETTERS (b) no name at the end (c) no subject line (d) checking spelling
3. 3.📧 In a polite email, which comes first: the greeting or the sign-off? (a) the greeting (b) the sign-off
4. 4.Which of these is a poor email habit? (a) replying within a day (b) signing with your name (c) forgetting the file (d) a sensible email ID
5. 5.📧 In a polite email, which comes first: the details or a polite thank-you line? (a) the details (b) a polite thank-you line
6. 6.📧 In a polite email, which comes first: the sign-off or the greeting? (a) the sign-off (b) the greeting
7. 7.📧 Good or poor email habit: forgetting the file? (a) a good email habit (b) a poor email habit
8. 8.📧 Good or poor email habit: a clear subject line? (a) a good email habit (b) a poor email habit
9. 9.🔍 Which is the odd one out? (a) replying within a day (b) ALL CAPITAL LETTERS (c) checking spelling (d) a polite greeting
10. 10.📧 Which part of an email is this? Subject: Query about Class 11 admission (a) the greeting (b) the main message (c) the sign-off (d) the subject line
11. 11.📧 In a polite email, which comes first: the subject line or why you are writing? (a) the subject line (b) why you are writing
12. 12.🏫 How should you write to a principal you have never met? (a) like a text to a friend (b) with many emojis (c) in all capitals (d) formally and briefly
13. 13.📧 Which part of an email is this? Subject: Internship application – Ananya Rao (a) the greeting (b) the main message (c) the subject line (d) the sign-off
14. 14.🔍 Which is the odd one out? (a) short paragraphs (b) replying within a day (c) a sensible email ID (d) no name at the end
15. 15.Which of these is a poor email habit? (a) one huge paragraph (b) checking spelling (c) a sensible email ID (d) signing with your name
16. 16.🔍 Which is the odd one out? (a) emojis to a principal (b) replying within a day (c) text-message spelling (d) forgetting the file
17. 17.📧 Good or poor email habit: short paragraphs? (a) a poor email habit (b) a good email habit
18. 18.📎 You attached your résumé. What should the email say? (a) nothing about it (b) your password (c) that a file is attached (d) only “see”
19. 19.📧 Good or poor email habit: signing with your name? (a) a poor email habit (b) a good email habit
20. 20.📧 In a polite email, which comes first: the subject line or your full name? (a) the subject line (b) your full name
21. 21.Which of these is a poor email habit? (a) a polite greeting (b) short paragraphs (c) a clear subject line (d) no subject line
22. 22.📧 Which email ID is best for applications? (a) your pet’s nickname (b) a funny nickname (c) a gaming handle (d) one based on your name
23. 23.📧 Good or poor email habit: a sensible email ID? (a) a good email habit (b) a poor email habit
24. 24.✅ Before you press Send, what should you do? (a) delete the subject (b) read it once more (c) nothing (d) add ten emojis
25. 25.📧 Which part of an email is this? With thanks, (a) the subject line (b) the greeting (c) the main message (d) the sign-off
26. 26.📧 In a polite email, which comes first: the greeting or your full name? (a) the greeting (b) your full name
27. 27.🔍 Which is the odd one out? (a) ALL CAPITAL LETTERS (b) no name at the end (c) one huge paragraph (d) a polite greeting
28. 28.📧 Which part of an email is this? Yours sincerely, (a) the subject line (b) the greeting (c) the sign-off (d) the main message
29. 29.📧 In a polite email, which comes first: the subject line or the sign-off? (a) the subject line (b) the sign-off
30. 30.📧 In a polite email, which comes first: a polite thank-you line or the sign-off? (a) a polite thank-you line (b) the sign-off
31. 31.🔍 Which is the odd one out? (a) no subject line (b) text-message spelling (c) one huge paragraph (d) a sensible email ID
32. 32.📧 Which part of an email is this? Dear Ms Sharma, (a) the greeting (b) the sign-off (c) the subject line (d) the main message
33. 33.Which of these is a poor email habit? (a) ALL CAPITAL LETTERS (b) a clear subject line (c) a polite greeting (d) naming the attachment
34. 34.📧 In a polite email, which comes first: the sign-off or your full name? (a) the sign-off (b) your full name
35. 35.Which of these is a good email habit? (a) text-message spelling (b) one huge paragraph (c) forgetting the file (d) signing with your name
36. 36.📧 Which part of an email is this? I am writing to ask about the last date for the scholarship form. (a) the subject line (b) the main message (c) the sign-off (d) the greeting
37. 37.📧 Good or poor email habit: replying within a day? (a) a poor email habit (b) a good email habit
38. 38.🔍 Which is the odd one out? (a) a polite greeting (b) signing with your name (c) a silly email ID (d) short paragraphs
39. 39.📧 In a polite email, which comes first: the sign-off or the details? (a) the sign-off (b) the details
40. 40.📧 In a polite email, which comes first: a polite thank-you line or the details? (a) a polite thank-you line (b) the details

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